Sales Team Lead
About this role
We are Too Good To Go, a certified B Corp with a clear mission: to inspire and empower everyone to take action against food waste. Globally, we’ve already saved over 500 million meals - equivalent to avoiding over 1 million tons of CO2e!
As we continue to scale, we are looking for a Team Lead Inside Sales based in our Berlin office to lead, scale, and professionalise our high-velocity (tele) sales engine. We need a leader who breathes efficiency and understands that social impact is fueled by a high-performing, profitable sales machine.
Your mission
We are looking for a data-driven, high-energy leader to manage a team of around 8-12 Inside Sales Representatives (Reps). Your mission is to build a world-class performance culture. You aren't just managing people; you are optimising a system. You understand the levers of Customer Acquisition Cost (CAC) and Lifetime Value (LTV) and know how to drive your team to achieve maximum output with surgical efficiency.
Responsibilities
- As the Teamlead Inside Sales, you are responsible for one of our 4 Berlin-based acquisition teams.
- Lead & Develop: You manage, coach, and mentor a team of 8-10 Reps, transforming them into high-performing sales machines. You drive individual growth through rigorous 1:1s, call shadowing, and feedback loops.
- Performance Culture: You instill a culture of accountability and "winning together." You set ambitious targets and ensure the team is relentlessly focused on hitting their KPIs.
- Operational Excellence: You are obsessed with the sales funnel. You optimise conversion rates at every stage of the pipeline and ensure the highest levels of activity (outbound calls/emails).
- Data-Driven Leadership: You don't manage by gut feeling. You analyse team performance through the lens of CAC/LTV ratios, payback periods, and sales velocity. You report directly on these metrics to the Head of Independent Partners.
- Scaling Efficiency: You identify bottlenecks in the current sales process and implement tech-driven solutions or script optimisations to increase the team's "output per head."
- Cross-Functional Collaboration: You work closely with Marketing and Sales Ops to ensure a high-quality lead flow and a seamless handover to our Growth / Account Management teams.
Requirements
- Proven Leadership: You have significant experience in leading Inside tele-sales (High-Velocity) teams, ideally in a fast-growing Tech or SaaS environment.
- The "Inside" Specialist: You know exactly what it takes to win over the phone. You are an expert in cold calling, objection handling, and closing deals in a short sales cycle.
- Economic Mindset: You are deeply familiar with Unit Economics. You understand how your team’s performance impacts the overall profitability of the business.
- Execution Power: You are a "doer" who leads by example. You aren't afraid to hop on a call to show the team how it's done.
- Analytical Rigor: You are highly proficient in Salesforce (or similar CRMs) and data visualisation tools (Tableau, Looker, etc.).
- Communication: You are fluent in German and English (C1 level preferred).
- Resilience & Drive: You thrive in a fast-paced environment where change is the only constant. You "Raise the Bar" every single day.
- Our Values:
- We Win Together
- We Raise the Bar
- We Keep It Simple
- We Build A Legacy
- We Care