Patient Journey Manager - Finland
About this role
Overview
Patient Journey Manager (Key Account Manager)
at Kyowa Kirin International plc
Finland, remote
WE PUSH THE BOUNDARIES OF MEDICINE.
LEAPING FORWARD TO MAKE PEOPLE SMILE
At Kyowa Kirin International (KKI), our purpose is to make people smile. This means more than drug discovery and development; it is about embedding care into everything we do to make a difference every day for those that need it most. We're an inclusive pharmaceutical company that takes time to understand what really matters to our patients, their families, and their healthcare professionals, helping our people to take bold actions that deliver life-changing solutions sooner. Our culture is rooted in our values: Teamwork, Commitment to Life, Innovation, and Integrity. They help us to push boundaries to deliver extraordinary impact and make KKI a brilliant place to work.
Job Purpose
Face of KKI, as primary point of contact for HCPs and associated stakeholders. A Field based omnichannel conductor, with intimate knowledge of entire patient journey, focused on delivering a personalised, high value customer experience, shortening the patient journey and improving outcomes aligned with KKI's Rare Disease portfolio.
Responsibilities
- Key Responsibilities: Primary point of contact for HCPs and stakeholders, an ambassador for Kyowa Kirin
- Build business account strategies with practical insight from the field
- Align and embed projects and plans to the overall brand plan by working cross functionally
- An intimate understanding of entire patient journey
- Scientific and clinical knowledge of Nephrology and Haematology Oncology and KKI products that enables confident scientific and clinical discussion
- Orchestrates and implements and contributes to omnichannel engagement strategy
- Achieve sales target and KPI's through development of local account plans and execution of core strategy
- Project manage agreed plans and initiatives to deliver on patient focused outcomes, in line with agreed budgetary