Critical Services Manager
KouvolaCompetitive0 applicants
About this role
Bolt.Works and EXE Headhunting are recruiting key professionals for a new large-scale data center project in Kouvola, Finland.
This is a unique opportunity to join a rapidly growing international data center environment and play a central role in building and operating a modern, high-availability facility from the ground up. The project represents a significant investment in critical digital infrastructure, with a strong focus on operational excellence, reliability, and continuous development.
Critical Services Manager is responsible for overseeing the Mechanical, Electrical, and Building Management System (BMS) engineering teams, as well as managing the 24/7 shift team to ensure uninterrupted operations of the data centre.
Responsibilities
- Leadership and Management
- Lead, mentor, and develop the mechanical, electrical, and BMS engineering teams to ensure high performance and professional growth.
- Oversee the 24/7 shift team, ensuring effective communication and coordination to maintain continuous operations.
- Operational Excellence
- Ensure the efficient and reliable operation of all critical systems, including HVAC, electrical distribution, generators, UPS, and BMS.
- Develop and implement standard operating procedures (SOPs) for maintenance and emergency response.
- Monitor system performance and implement improvements to enhance reliability and efficiency.
- SLA Compliance
- Ensure all operations and maintenance activities are conducted in compliance with SLAs.
- Develop and track key performance indicators (KPIs) to measure compliance and performance.
- Address and resolve any issues that could impact SLA compliance promptly.
- Project Management
- Manage and oversee critical infrastructure projects, including upgrades, expansions, and maintenance.
- Coordinate with internal teams and external contractors to ensure projects are completed on time, within scope, and budget.
- Safety and Compliance
- Ensure all operations adhere to safety protocols and regulatory standards.
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