Market Expansion Operations Manager - Ireland

About this role

Responsibilities

• Market Development: Strategically design and execute initiatives to identify and secure transformative non-organic growth opportunities, focusing on network-level partnerships and ecosystem integrations that solidify our long-term presence and scale in Ireland.
• Strategic Integration: Own the transition process for every new partner we sign. You’ll make sure the hand-off is smooth, the tech works, and the partnership starts delivering results immediately.
• Relationship Management: Lead our most important external relationships, building the trust needed to keep our key partners engaged and aligned for the long term.
• Commercial Strategy: Own and iterate on the development of new revenue streams that.
• Leverage our combined global expertise, creating a seamless, world-class experience for international travelers and local users alike.
• Operational Excellence: Define, track, and relentlessly optimize key business metrics and operational KPIs to guarantee the highest service levels are maintained during periods of rapid network expansion and systemic change.
• Cross-Functional Collaboration: Serve as the influential voice and primary advocate for the Irish market, bridging local needs with central functions (Central Ops, Marketplace, Product, Tech) to shape global roadmaps and guarantee the achievement of local growth targets.
• 7+ years of experience in a high-growth Tech, Operations, Startups or Strategy Consulting environment, demonstrating mastery in managing and executing complex, large-scale projects.
• Proven ability to execute and close high-stakes, transformative commercial deals and complex partnership agreements.
• A data-driven operational expert obsessed with process optimization, continuous improvement, and leveraging data to drive strategic outcomes.

Requirements

• Exceptional strategic acuity to prioritize competing high-value opportunities and relentlessly focus on activities that deliver maximum impact and strategic growth.
• Superior stakeholder management, communication, and influencing skills across all organizational levels
• Hybrid working models
• Sabbatical & special leave policies
• Birthday, 24th + 31st December off
• Mobility budget for FREE NOW App
• Health Insurance
• Employee assistance program

About FREENOW

Freenow by Lyft empowers smarter mobility decisions, helping people to move freely and cities to thrive. Through our multi-mobility app, we feature broad options for everyone across 9 European markets and over 180 cities. Millions of passengers can access services including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds, and public transport within a single app. In July 2025 Freenow was acquired by Lyft, a global mobility platform, which connects riders and drivers for billions of rides across North America and Europe. Together, Freenow and Lyft are creating a more caring and connected world, with transportation for everyone. We are a global, diverse, highly motivated, and collaborative team that strives for excellence and likes to have fun. Ready for your next ride?