Associate Director, Learning & Development (REMOTE - US)

About this role

Responsibilities

• Develop comprehensive, end-to-end strategic learning plans that align with product strategy, commercial objectives, regulatory requirements, and customer needs.
• Assist design and development of launch workshop curricula and associated learning assets (facilitator guides, participant materials, job aids, e-learning modules, assessments, simulations, and virtual instructor-led content).
• Define learning pathways for different roles (field sales, medical science liaisons, customer support, market access) and for different phases (pre-launch, launch, post-launch, in-line maintenance).
• Establish measurement and evaluation frameworks (performance metrics, behavioral indicators, business KPIs) and implement a plan to collect, analyze, and report learning impact.
• Partner with cross-functional stakeholders — sales and product leadership, commercial training, HR/Talent, Medical, Regulatory, Marketing, Sales Operations — to align content, timing, and rollout logistics.
• Lead pilot programs and continuous improvement cycles using learner feedback, performance data, storytelling, and A/B testing of methodologies.
• Provide thought leadership on adult learning theory, blended learning approaches, digital enablement (microlearning, virtual labs, simulations), and change management practices.
• Manage, mentor and grow a high-performing team of L&D professionals; set priorities, develop talent, and ensure effective cross-functional collaboration.
• Skills and Capabilities:
• Proven leadership designing strategic learning programs in regulated industries (Ophthalmology pharma/biotech/healthcare preferred).
• Deep expertise in instructional design methodologies, adult learning principles, and curriculum development.
• Strong experience creating and facilitating or overseeing launch workshops and multi-day immersive training programs.
• Demonstrated ability to define and implement learning measurement frameworks and link learning to business outcomes.
• Excellent stakeholder management and influencing skills; ability to work effectively at senior levels across functions.
• Strong project and program management skills — able to manage complex timelines, budgets, and cross-functional dependencies.
• Analytical mindset with experience using data to drive decisions; comfortable with KPI development and reporting.
• Change management experience — able to design learning that supports adoption and behavior change in the field.
• Exceptional written and verbal communication skills; capable presenter and facilitator.
• Strong business acumen — understands Ophthalmic pharma market commercial drivers and how learning interventions translate to performance.
• Ability to travel as required for in-person workshops and stakeholder engagement.
• Required Experience:
• Minimum of a Bachelor’s degree, or currently in pursuit of degree completion, or equivalent relevant work experience in Human Resources, or related discipline.
• Minimum of 10+ years of related experience (8+ years with Master’s degree)
• Experience in the area of Ophthalmology in either a sales or learning/education capacity.
• Preferred Experience:
• Experience in learning, talent, HR, or comparable areas; experience in applicable technical/professional areas pertinent to the division / function served
• Experience in facilitating & delivering learning solutions.
• MSJR
• Required Skills:
• Adult Learning Principles, Adult Learning Principles, Adult Learning Theory, Attendance Tracking, Blended Learning, Business Acumen, Content Creation, Cross-Functional Collaboration, Customer Support, Customized Training, Data Analysis, Design Education, Facilitate Training Sessions, Instructional Design, Insurance, Key Performance Indicators (KPI), Oncology Marketing, Ophthalmology, Organizational Development (OD), Product Management Leadership, Product Strategies, Sales Training, Stakeholder Engagement, Stakeholder Management, Strategic Thinking {+ 4 more}
• Preferred Skills:
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• Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a
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