Minibar Associates - Sheraton Stockholm
About this role
Step into a role that redefines excellence at the Sheraton Stockholm Hotel, a hallmark of hospitality since 1971 in the heart of Sweden's bustling capital. Aligned with our innovative owners Archer Hotel Management and Marriott International, we merge rich cultural history with modern luxury and a deep dedication to sustainability.
We are now seeking a detail-oriented Minibar Associate to join our hotel operations team and ensure our guests enjoy a seamless and memorable in-room experience.
For this role, we are looking for someone who is reliable, organized, and service-minded. You take pride in accuracy, work well independently, and enjoy contributing to smooth hotel operations. A team player at heart, you are motivated by exceeding guest expectations through attentive and efficient service.
As a Minibar Associate, you will be responsible for maintaining, restocking, and controlling the minibars in guest rooms. You will ensure that all products are presented neatly, inventory is monitored, and billing is accurate, while upholding the hotel’s standards of quality and hospitality.
Main responsibilities:
● Check and restock minibars in guest rooms daily according to hotel standards.
● Ensure accuracy in recording consumed items for proper guest billing.
● Monitor product levels and report replenishment needs to the supervisor.
● Maintain cleanliness, order, and presentation of minibar areas.
● Assist in inventory control, stock rotation, and monthly stock counts.
● Handle guest requests in a prompt and professional manner.
● Communicate effectively with housekeeping, front office, and finance to ensure smooth operations.
● Follow all health, safety, and hygiene guidelines when handling food and beverages.
Requirements
- ● Previous experience in hospitality or a hotel is an advantage but not required.
- ● Positive attitude and genuine passion for providing excellent guest service.
- ● Ability to work flexible hours, including evenings, weekends, and holida