Business Development Manager (Account Executive)

About this role

Responsibilities

• Cover a high-potential patch across Cornwall, Devon, Dorset, Gloucestershire, Somerset and Wiltshire
• Field-first role – you’ll spend your time out in territory, not tied to a desk
• No office commute – you plan your own schedule and hit the road to meet customers face to face
• Build and manage a high-quality pipeline across your territory, identifying and closing new business with independent and enterprise restaurants.
• Run meetings with restaurant owners and operators, understand their challenges, and present tailored demos and proposals.
• Become a trusted advisor within the local dining community, developing strong relationships and representing OpenTable with credibility.
• Drive restaurant revenue growth by positioning OpenTable’s platform as essential front-of-house and guest-acquisition technology.
• Develop territory plans, forecasts, and business strategies; meet or exceed monthly and quarterly acquisition targets.
• Navigate objections, competitive landscapes, and multi-stakeholder decisions with confidence.
• Partner with your Restaurant Relations Manager to ensure new customers are set up for long-term success.
• Feed back market trends, product opportunities, and customer insights to internal teams across Product, Marketing, Sales Ops, and Leadership.
• Use Salesforce to run your territory, stay organised, manage pipeline, and process contracts.
• Stay current on product developments, industry movements, and local restaurant trends.
• A full UK driving licence and access to a car.
• A proven track record in new business sales — hospitality or SaaS experience strongly preferred.
• A high-energy, target-driven mindset, with the ability to manage multiple opportunities and hit ambitious goals.
• Excellent communication skills, capable of reframing customer thinking and influencing at all levels.
• Strong commercial acumen and understanding of market dynamics affecting restaurants.
• The ability to uncover customer needs, articulate ROI clearly, and close business confidently.
• Solid presentation skills, including running compelling in-person and virtual demos.

Requirements

• Experience using CRM tools (Salesforce preferred) and comfort working with data to guide decisions.
• Strong organisation, attention to detail, and the ability to manage ~20–35% administrative work.
• A fast-learning, curious mindset — able to grasp complex concepts quickly.
• Clear opportunities for career growth within Sales, Account Management, and Leadership.
• Access to leading chefs, restaurateurs, and industry events in your region.
• Comprehensive sales training at individual, regional, and global levels.
• Exposure to best practices across the restaurant and technology industries.
• A culture that values performance, collaboration, and having fun while doing it.
• Competitive base salary and full-time benefits package.
• You will accrue 25 vacation days per year in addition to statutory UK Bank Holidays
• One Celebration Day per calendar year
• Private Health & Dental and Life Insurances
• Employee Assistance Program (EAP)
• Pension Fund
• Gym Discount
• Bike2Work
• Season Loan Ticket
• Reimbursable eye tests and 100 GBP contribution towards VDU glasses only
• Perkbox & Booking.com business discounts