Senior Data Analyst - CRM (m/f/d)
About this role
At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable.
As a Senior Data Analyst (m/f/d), you will join our global CRM team. This is an important role for CRM at Flix as we expand our capabilities, redefine our communication strategy and constantly optimize for maximum growth, as well as scalability and efficiency. We support global market growth with our marketing activities to increase repeated purchases and prevent churn. We always aim for cutting-edge technologies and a high level of innovation. By joining our team, you will be a crucial part of driving the team forward, developing our brands and customer communication throughout the globe.
About the Role
Own CRM analytics and reporting across 45+ markets, delivering clear visibility into performance, customer behavior, and commercial impact
Build and maintain Power BI dashboards providing real-time tracking of CRM performance, targets, and business trends
Deliver actionable insights on campaign performance, drivers of customer behavior, value-generating segments, and cross-market differences
Develop scalable, automated reporting solutions alongside deep-dive analyses and ad hoc business investigations
Monitor and optimize key CRM KPIs (engagement, conversio
Responsibilities
- Own CRM analytics and reporting across 45+ markets, delivering clear visibility into performance, customer behavior, and commercial impact
- Build and maintain Power BI dashboards providing real-time tracking of CRM performance, targets, and business trends
- Deliver actionable insights on campaign performance, drivers of customer behavior, value-generating segments, and cross-market differences
Requirements
- Develop scalable, automated reporting solutions alongside deep-dive analyses and ad hoc business investigations
- Monitor and optimize key CRM KPIs (engagement, conversio