CRM Solutions Analyst, R

THE WORK: Discover the opportunity to contribute meaningfully and grow your expertise. You will perform independently and become a subject matter expert while actively participating and contributing in team discussions. Your involvement will help provide thoughtful solutions to work-related challenges. This role embraces advanced capabilities in Microsoft Dynamics 365 Customer Relationship Management, inviting you to engage with innovative approaches and collaborative problem-solving. Join us and be part of a journey that values your insights and encourages your professional growth.

Analyze and design new business processes to enhance operational efficiency.

Identify and define detailed product requirements and use cases to support business needs.

Serve as a liaison to the business community, ensuring clear communication and understanding.

Participate in user and task analysis to maintain alignment with business perspectives.

Collaborate with stakeholders to gather and validate business requirements.

Qualification

HERE'S WHAT YOU WILL NEED:

Advanced proficiency in Microsoft Dynamics 365 Customer Relationship Management.

Advanced proficiency in Customer Relationship Management.

A minimum of 1 of experience in relevant related skills.

Bachelor's Degree in relevant field of studies

BONUS POINTS IF YOU HAVE:

Advanced Customer Strategy CRM

Advanced Microsoft Copilot for Power BI

Advanced Microsoft Power Apps

Advanced Microsoft Power Platform Infrastructure

Intermediate Business Analysis

Locations

Helsinki

Additional Information

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged rec