Critical Services Manager
About this role
Join DayOne - Shaping the Future of Data Infrastructure
DayOne is a global leader in the development and operation of high-performance data centers. As one of the fastest-growing companies in the industry, we've built a robust presence across Asia and Europe - and we're just getting started.
As we expand into new international markets, we're looking for talented, driven individuals to join us on this exciting journey. This is more than a job - it's an opportunity to be a key contributor to our dynamic team and help shape the future of global data infrastructure.
If you're passionate about innovation, technology, and growth, we invite you to be part of DayOne's next chapter.
Job Summary
We are developing and building our first datacenter in Koria, Kouvola, in partnership with Hyperco, initial phases planned to be commissioned by the end of 2026. This is a unique opportunity to join the team at an early stage, working on a mission-critical facility developed through joint venture that combines strong local expertise with a global hyperscale platform.
As a Critical Services Manager you are responsible for overseeing the Mechanical, Electrical, and Building Management System (BMS) engineering teams, as well as managing the 24/7 shift team to ensure uninterrupted operations of the data centre.
Responsibilities
- Leadership and Management
- Lead, mentor, and develop the mechanical, electrical, and BMS engineering teams to ensure high performance and professional growth.
- Oversee the 24/7 shift team, ensuring effective communication and coordination to maintain continuous operations.
- Operational Excellence
- Ensure the efficient and reliable operation of all critical systems, including HVAC, electrical distribution, generators, UPS, and BMS.
- Develop and implement standard operating procedures (SOPs) for maintenance and emergency response.
- Monitor system performance and implement improvements to enhance reliability and efficiency.
- SLA Compliance
- Ensure all opera