Senior Data Center Engineer- London
About this role
Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including GitHub, Yelp, Paramount, and JetBlue.
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Data Center Engineer
Fastly’s Datacenter Infrastructure Team is looking for a Data Center Engineer that is highly proficient in the deployment and maintenance of datacenter equipment, including servers, switches, routers, power distribution units, as well as all related cabling and connectivity. Ideal candidates should have experience with high-density datacenter configurations, project management, prioritizing work and excellent troubleshooting skills. Working on Fastly’s Infrastructure Team requires the ability to work autonomously through routine tasks while also working cross-functionally with Fastly teams for larger initiatives.
Responsibilities
- Oversee the installation (rack, stack and cabling), configuration and deployment of data center equipment deployed to Fastly data centers worldwide
- Assist in training new hires and mentoring existing team in both current and new skill development
- Order and handle cross connect circuit installs/de-Installs, configure BGP and update internal circuit records
- Organize and prioritize daily workload using the JIRA issue tracker.
- Write and publish SOW / SOP for internal Fastly documentation to be used internally for DCI and externally for other Fastly teams
- Enable team productivity by ensuring that hardware is onsite; work closely with Procurement team to resolve logistic issues that could impact timelines
- Provide guidance and instructions to remote hands personnel and third-party vendors to carry out tasks such as POP deployments, hardware replacements, cable installations, and troubleshooting under your supervision
- Partner with your Datacenter Engineers with a player / coach approach; support complex problems as a middle point of escalation for the team.
- Actively participate in Fastly’s on-call pager rotation
Requirements
- 10+ years of direct involvement in supporting data center operations at an Internet Service Provider (ISP), hosting provider, or other datacenter-oriented position or equivalent
- Experience of DWDM architecture
- Expert-level knowledge of power and network cabling standards including but not limited to NEMA, IEC, and/or ANSI/TIA - crimping copper patch cords and troubleshooting fiber optic cabling is a required skill set at Fastly
- Highly experienced with working with vendors to oversee PoP installations and hardware repairs
- Proficient in Linux
- Proficiency with hardware from Hyve, HPE, Dell, Arista, Ciena, and/or Cisco
- Proven experience as a Data Center Engineer with a focus on rotations and 24/7 operations
- Expert experience working in a Linux environment
- Able to read and write English installation documentation (documents/drawings/spreadsheets)
- Knowledge of safe working practices (e.g., familiar with proper tool safety, eye protection, ladder safety, etc.) and able to document practices
- Able to lift heavy equipment
- Able to work days/nights/weekends/holidays, if needed and/or required
- Able to travel up to 10% of the time
- We’ll be super impressed if you have experience in any of these:
- One or more of the following certifications preferred: Fluke CCTT Copper, Fluke CCTT Fiber, BICSI Level II Copper, Comp-TIA A+ or equivalent work experience
- Understanding of DWDM architecture
- Knowledge or fluency in Bash or Python scripting languages
- Work Location(s) & Travel Requirements:
- The preferred locations for this position are:
- London, United Kingdom (Hybrid)
- This position may require travel as required by your role or requested by your manager.