Product Sales Mid-level Assistant

About this role

Responsibilities

• Marketing strategy and development:
• Implement marketing strategies, under guidance, for one or two mature products in high-value regions and be able to communicate with junior-level customers. Collect opportunity information in the region.
• Market segmentation and digital marketing:
• Support product market segment management and overall GTM strategy planning and ensure effective implementation of sales strategies.
• Support digital marketing and the routine operations of themed stores, carry out technical communication on brand and feature specifications of mature products with junior-level customers, and enable the customers.
• Support the planning and organization of product branding activities in the region to achieve operational, market-presence, and competitive goals.
• Pre-sales technical support and sales lead generation:
• Support the remote handling of pre-sales technical issues for one or two products, provide customers and partners with comprehensive pre-sales support, such as product sourcing, configuration quotation, network planning, and solution design, and strictly control the support quality to ensure service targets are achieved.
• Support the building and operation of pre-sales self-service capabilities, improve the product corpus, and effectively distribute inquiries. Participate in business process optimization, service quality inspection and management, and service efficiency management, and continuously optimize them.
• Knowledge
• Understand knowledge about at least one of the following domains: wireless, core network, datacom, access network, IT, and data storage, and product managers' daily routines.
• Understand and apply scenario-based solution knowledge, and have adequate knowledge of carrier networks, business, services, and experience.
• Capability
• Project management: