Cluster Operations Manager
About this role
Bolt.Works and EXE Headhunting are recruiting key professionals for a new large-scale data center project in Kouvola, Finland.
This is a unique opportunity to join a rapidly growing international data center environment and play a central role in building and operating a modern, high-availability facility from the ground up. The project represents a significant investment in critical digital infrastructure, with a strong focus on operational excellence, reliability, and continuous development.
Data Centre Cluster Operations Manager is responsible for overseeing the operational management and performance of multiple data centre facilities within a designated cluster. This role ensures the continuous and efficient operation of data centre infrastructure and upholds high standards of service delivery. You will lead a team of technical and operations staff, ensuring the delivery of critical services 24/7.
Responsibilities
- Operational Management
- Oversee the day-to-day operations of multiple data centres within the cluster, ensuring all systems and infrastructure function optimally, and achieve 100% uptime and compliance with customers' SLAs.
- Implement and maintain operational policies, procedures, and best practices to ensure data centre efficiency and reliability.
- Manage incident response, troubleshooting, and resolution to minimize downtime and service disruptions.
- Measure operational metrics, analyse data and identify risks.
- Team Leadership
- Lead, mentor, and develop a team of operations and technical staff, fostering a culture of excellence and continuous improvement.
- Coordinate with shift teams to ensure seamless 24/7 coverage and effective handovers between shifts.
- Conduct regular training sessions and performance evaluations to enhance team capabilities and productivity.
- Maintenance and Upgrades
- Plan and oversee preventative and corrective maintenance activities, ensuring all equipment and systems are serviced according to manufacturer and company standar