Manager, Sales Development

About this role

Responsibilities

• Develop SDRs into sales-ready candidates, training them to identify, contact, and create qualified lead opportunities.
• Monitor SDR dashboards to ensure data accuracy, track team progress against goals, and identify opportunities for improvement.
• Motivate, incentivize, and recognize team members to encourage top performance and foster a positive, results-driven environment.
• Define performance-driven metrics and expectations for pipeline creation, reporting on both team and individual results, including outbound calls and emails.
• A dedicated leader and mentor, passionate about developing sales talent and fostering professional growth.
• Data-driven and analytical, capable of monitoring performance, defining key metrics, and driving continuous improvement.
• A highly motivated individual who inspires and recognizes team success, fostering a collaborative and high-achieving environment.
• An effective communicator and collaborator, adept at building strong relationships across Sales, Marketing, and other departments.
• Results-oriented with a strong focus on pipeline creation, exceeding targets, and contributing to overall business objectives.
• 3 years of prior SDR Leadership Experience at a Tech/SaaS company.
• Demonstrated experience in developing and coaching Sales Development Representatives.
• Proven ability to build strong collaborative relationships between SDR, Marketing, and Sales teams.

Requirements

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.
• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more!

About Zscaler

Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. Role We are looking for Sales Development Manager in The Netherlands reporting to the Sales Development Director in the Sales and Go-to-Market department. This role is crucial for developing our Sales Development Representatives into high-performing, sales-ready candidates. You will be instrumental in coaching, motivating, and recognizing team members, ensuring they meet and exceed pipeline creation goals through effective lead generation strategies. What you’ll do (Role Expectations) Develop SDRs into sales-ready candidates, training them to identify, contact, and create qualified lead opportunities. Monitor SDR dashboards to ensure data accuracy, track team progress against goals, and identify opportunities for improvement. Motivate, incentivize, and recognize team members to encourage top performance and foster a positive, results-driven environment. Define performance-driven metrics and expectations for pipeline creation, reporting on both team and individual results, including outbound calls and emails. Who You Are (Success Profile) A dedicated leader and mentor, passionate about developing sales talent and fostering professional growth. Data-driven and analytical, capable of monitoring performance, defining key metrics, and driving continuous improvement. A highly motivated individual who inspires and recognizes team success, fostering a collaborative and high-achieving environment. An effective communicator and collaborator, adept at building strong relationships across Sales, Marketing, and other departments. Results-oriented with a strong focus on pipeline creation, exceeding targets, and contributing to overall business objectives. What We’re Looking for (Minimum Qualifications) 3 years of prior SDR Leadership Experience at a Tech/SaaS company. Demonstrated experience in developing and coaching Sales Development Representatives. Proven ability to build strong collaborative relationships between SDR, Marketing, and Sales teams. What Will Make You Stand Out (Preferred Qualifications) You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution. You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact. You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.