Commercial Support Center Specialist

Company description: NKT har stått i spetsen för utvecklingen inom kabelbranschen sedan 1891. Under den andra industriella revolutionen designade vi till en början lågspänningskablar som på den tiden var ytterst innovativa. Våra kablar bidrog till övergången från ånga och vattenkraft till elektricitet och användes för att lägga grunden för dagens moderna samhälle. Idag samarbetar vi med våra kunder inom energisektorn för att skapa en trygg och hållbar framtid i en värld som blir allt mer beroende av elkraft. Job description:

Do you want to ensure customer satisfaction and contribute to the revenue growth of a thriving company?

NKT is looking for a Temporary CSC Specialist (Commercial Support Center ) to join our team during the period of 1st of June 2026 to the end of September 2027. In this role, you will register and monitor sales orders and projects, confirm accurate delivery details, and maintain customer master data in our ERP system. This is an exciting opportunity to support a team that values safety, collaboration, and operational excellence.

Support customer satisfaction and operational efficiency

Your role will be to:

Register and monitor sales orders and projects, ensuring compliance with company policies and procedures.

Confirm accurate delivery details to customers with a high focus on load optimization, verifying stock availability according to agreed lead times.

Monitor and maintain customer master data in the ERP system.

Handle inquiries and resolve issues on time, collaborating with other departments.

Contribute to the overall efficiency of the customer service team and maintain positive customer experiences.

Your role will also involve:

Project coordination

Register claims and coordinate with Quality and Shipping departments to resolve them

Delivery coordination & Returns processing

Collaborate with Finance to ensure timely customer payments

Analyze data of booked and billed orders to identify and close potential gaps

Constantly im