<p><strong>Want to be a part of a company that’s making a difference?</strong></p><p>We’re a growing global tech company, with huge potential for curious and caring minds, committed to each other, to deliver<strong> </strong>solutions that protect people and the planet for future generations. Our team of experts are focused on creating meaningful impact and making a real difference for our customers.</p><p>🌍 <strong>Impact:</strong> A strong connection to our mission through product, customer and impact is essential. We protect people and the planet by helping businesses mitigate risks and create safer, healthier workplaces.</p><p>💡 <strong>Innovation: </strong>Trusted by over 11,000 customers, you’ll have the chance to work with industry experts and thought leaders, dedicated to driving positive change. We believe in fostering a trusting environment that empowers our team to grow, innovate, and succeed.</p><p>📈 <strong>Growth: </strong>Connect commercial growth to personal growth opportunities. Benefit from a wide range of learning opportunities for ambitious professionals seeking development in a rapidly expanding sector.</p><p><strong>We're on a mission to protect people and the planet </strong>by building and deploying transformative software. We need everyone's energy and commitment, regardless of region or rank, to make that mission a reality for millions more customers.</p><p><a target="_blank" href="https://www.ecoonline.com/careers/">Our culture code</a>, a set of principles that underpins our values, is our commitment to each other and working better together.</p><p><strong>Join EcoOnline and be part of a mission dedicated to driving positive change.</strong> Read on to learn more about the opportunity and how you can have a positive impact!</p><p><strong><br>About the Role</strong></p><p><span>We are looking for a commercially minded, sales-oriented leader who can partner closely with Sales to drive revenue, customer growth, and long-term value across the region. This role will lead end-to-end services while building and developing a high-performing team and delivering operational excellence at scale. With full regional P&L ownership, this role is ideal for someone with a strong commercial background, experience in implementing Managed Services and Professional Services delivery, and a passion for driving both customer adoption and business growth.</span><br></p><p><strong>Key Responsibilities:</strong><br><br><span><strong>Commercial & Financial Performance</strong></span></p><div><ul><li><p><span>Own and manage the regional P&L, ensuring all key financial measures and targets are met.</span></p></li><li><p><span>Work in close partnership with the Sales organisation to track, forecast, and report on commercial performance across the region.</span></p></li><li><p><span>Maintain accurate and timely forecasting of revenue, costs, and headcount to support business planning cycles.</span></p></li><li><p><span>Use financial insights to identify opportunities to optimise costs and improve margin performance; manage budgets and billing in line with company standards.</span><br><br><span><strong>Strategy & Planning</strong></span></p></li></ul></div><div><ul><li><p><span>Define and communicate a clear regional implementation vision aligned with company strategy and global priorities.</span></p></li><li><p><span>Set departmental strategy for the short to mid-term, translating broader business goals into actionable regional plans.</span></p></li><li><p><span>Lead change management initiatives, driving adoption of new processes, tools, and ways of working across the region.</span><br><br><span><strong>Operational Excellence</strong></span></p></li></ul></div><div><ul><li><p><span>Ensure standardised workflows, systems, and compliance practices are maintained across all regional operations.</span></p></li><li><p><span>Forecast demand, manage resource allocation, and maintain balanced capacity to ensure timely and high-quality delivery.</span></p></li><li><p><span>Resolve complex client escalations and implement root cause analysis to prevent recurrence; enable and suppo