EMEA Client & Broker Engagement Associate

About this role

About AIG

American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security. Get to know the business General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network. About the role What you need to know: Lead on the programme management and coordination of EMEA Client & Broker Engagement (CBE) initiatives and strategies as required, this could include CBE’s 3 Year Plan, EMEA MWB’s, Brokers engagement, International Client Calls, CX (Customer Experience) initiatives Provide project management through leading on EMEA CBE projects ensuring project plans are in place and timelines are adhered to. Responsible for preparing and briefing the ‘Head of CBE - EMEA’ for presentations, high level interviews, speeches, townhalls and key market events. Provide input into agenda and content into key CBE events (ECF, Client Forums, FERMA, Webinars, etc) Undertake an operational management role to effectively drive performance across EMEA CBE by ensuring day-to-day activities are aligned to business goals and priorities. Work closely and maintain relationships with key stakeholders across the AIG EMEA business to ensure alignment with all products, key functions and cluster/country leads. Work closely and maintains relationships with selected external partners e.g. broker leaders to progress joint initiatives. Prepare the monthly EMEA CBE update for the AIG International Leadership Team (ILT) and other Senior Leaders across EMEA LT. Work closely with distribution leaders in AIG International to ensure a ‘global approach’ is maintained. Maintain a close interaction with AIG Government Affairs & Public Affairs to ensure CBE are aligned with key messaging e.g., climate change, ESG, governmental direction, current affairs, geopolitical activity etc. What we’re looking for: Bachelor’s degree or equivalent in Business, Law or equivalent studies Demonstrable experience of project management in an international company with various locations across EMEA. Professional experience making recommendations and decisions based on complex data / information and proven ability to demonstrate experience in supporting Executive level stakeholders and/or similar high-profile positions. Proficiency with MS Office applications. Excellent communications skills in English and another European language (French, German, Italian, Spanish) Track record of dealing well with ambiguity, prioritizing needs, and delivering results in a fast-pace environment Ability to maintain confidentiality and handle sensitive and confidential information as well as manage multiple priorities. Team player with strong interpersonal skills coupled with creative problem-solving.