Customer Research Specialist

We are Geely Technology Europe. A unified European R&D centre within Geely Auto Group, where world-class engineers, developers and innovators push the boundaries of intelligent mobility. Our mission is to shape the next generation of vehicle architectures, digital technologies and intelligent systems for global markets. We integrate European customer and regulatory requirements early in the development process and support multiple brands within the Geely portfolio, including Zeekr, Lynk & Co and Geely. With nearly two decades of engineering experience in Europe, we continue to build smart, sustainable and user‑centric mobility solutions.

As a Customer Research Specialist, you will be the voice of the customer within our global product journey. In this role, you will dive deep into real customer behaviours, expectations, and motivations to uncover what truly drives product–market fit across diverse overseas markets. Your work goes beyond data collection, you design meaningful interactions with customers, translate their feedback into strategic clarity, and ensure that our products, experiences, and services resonate with the people who use them. By building a structured insights engine and turning customer signals into well‑grounded recommendations, you will help the organization make smarter decisions, reduce risk, and shape products that feel intuitive, relevant, and competitive from day one.