Senior Premium Auditor
About this role
Sr Premium Auditor - OP08AE
We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the
future.
As an Experienced Senior Premium Auditor,
you are responsible for performing primarily virtual reviews of larger premium sized commercial policyholder financial records including payroll reports, tax returns, general ledger and expense ledgers to determine final exposures and premium adjustments on auditable commercial lines policies with minimal assistance from manager/mentor. Results of the review will lead to validating the appropriate classification for each risk and identifying factors affecting insurability. Has thorough knowledge of specific state rules. Effectively utilize multiple regulatory manuals for developing accurate exposure and premiums.
Do you enjoy direct customer interaction? Would you be excited to meet directly with our valued Commercial clients? Are you self-motivated and goal oriented? Do you have a passion for building productive business relationships while delivering exceptional customer service? If you answered yes to these questions, we have an exciting career for you! Reporting to the Assistant Director of Premium Audit, this dynamic, fast-paced role has direct interaction with our valued Hartford customers.
WORK ARRANGEMENTS:
This role can have a Hybrid or Remote work schedule. Candidates who live near one of our office locations (Hartford, CT, San Antonio, TX, Naperville, IL, Clinton, NY) will have the expectation of working in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise.
START DATE: May 1, 2026
TRAINING HOURS: Virtual Training Classroom Hours - 9-5:00 EST (6 weeks)
POST TRAINING: Monday - Friday 6:00am - 8:00pm EST - any 8hrs within the core business hours
Responsibilities
- Performing primarily virtual reviews of large, complex policyholder’s payroll, accounting, and financial records to determine final exposures on auditable commercial lines policies.
- Review of policyholder’s business operations to determine correct classification(s) and identifying factors affecting insurability.
- Maintaining positive customer relationships and provides technical expertise for internal and external customers.
- Discuss questions and concerns with the insureds to ensure the understanding of exposure changes and promote a professional customer experience.
- Ensure quality through correctly utilizing of manual rules and risk classification.
- Completing and transmitting audits in a timely manner.
- Consistently remaining current on premium audit related rules and information
- Effectively discuss and negotiate with industry representatives, agents, brokers, insureds, and underwriters.
- Strong knowledge base with state specific audit handling rules and guidelines.
- Involved in mentorship/training of new Auditors or those needing assistance in technical knowledge development
- Resource to regional and branch underwriting offices for classification consultation
- Surfaces best practices and may leverage expertise to create/contribute to standard work documentation
Requirements
- A minimum of 5-year Premium Audit experience required for a Senior Premium Auditor
- Must have a strong working knowledge of commercial lines products and coverages, including, Workers Compensation, General Liability, and Automobile.
- B.S. / B.A. degree preferred with a strong preference for finance or accounting degree
- APA designation preferred
- Proficiency with Microsoft Office Suite, specifically a strong command of Excel functionality
- Must be self-motivated and organized
- Must have strong verbal, written and interpersonal communication skills with the ability to effectively discuss and negotiate with regulatory officials, industry representative, agents, brokers, policyholders, and internal business partners.
- Strong analytical skills
- Effective decision-making skills.
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