Community Manager - Freelance

<p><strong>About The Role:</strong></p><p><span>Paysend is a global fintech company reshaping international money transfers. With over 10 million customers worldwide, Paysend enables fast, secure, and low-cost remittances to more than 170 countries. We’re now focusing on engaging Indian communities across the UK and EU to help them send money home more affordably and conveniently.</span><br></p><p><strong><br>What You'll Do (Responsibilities):<br></strong></p><ul><li><p><span>Build relationships with Indian associations, professional networks, student bodies, and cultural groups in the UK &amp; EU.</span></p></li><li><p><span>Engage with high-density Indian hubs (London, Leicester, Birmingham, Glasgow, Leeds, Edinburgh)</span></p></li><li><p><span>Promote referral campaigns and structured adoption programs within diaspora clusters</span></p></li><li><p><span>Create localized content aligned with the India narrative (“Maximise Every Rupee”, UPI speed, fixed-fee transparency)</span></p></li><li><p><span>Build and manage presence in community WhatsApp groups, LinkedIn groups, Telegram channels, and diaspora forums</span></p></li><li><p><span>Partner with Indian business owners (retail stores, grocery chains, telecom shops, travel agencies) for offline activation</span></p></li><li><p><span>Collect structured feedback from the community and share insights with Product &amp; Growth teams</span></p></li><li><p><span>Support new users in onboarding and first-transfer completion<strong id="docs-internal-guid-bce74512-7fff-b51d-0f39-2a22b2d77b85"><br></strong></span><strong><br><br></strong></p></li></ul><p><strong>What You’ll Need To Be Successful In This Role:</strong></p><ul><li><p><span>Fluent in English and Hindi + at least one Indian regional language (Punjabi / Gujarati / Tamil preferred)</span></p></li><li><p><span>Strong understanding of Indian diaspora dynamics in the UK &amp; EU</span></p></li><li><p><span>Experience in community management, grassroots marketing, or diaspora engagement</span></p></li><li><p><span>Entrepreneurial mindset - able to build networks from scratch</span></p></li><li><p><span>Comfortable working independently and reporting measurable outcomes<strong id="docs-internal-guid-6b73dd8b-7fff-1fd4-7129-cfe82cef51f5"><br></strong></span></p></li></ul><p><span><strong id="docs-internal-guid-4f5cfaa9-7fff-7c46-09be-a019eae57161">What We Offer</strong></span></p><ul><li><p><span>Competitive salary + performance-based incentives</span></p></li><li><p><span>Opportunity to shape Paysend’s India corridor growth strategy in the UK &amp; EU.</span></p></li><li><p><span>High-visibility role with direct commercial impact</span></p></li><li><p><span>Global fintech exposure with startup-level agility</span></p></li></ul><p><br></p><p><strong>Why Join Paysend?</strong></p><ul><li><p><strong>Make a Global Impact: </strong>Directly impact millions of users worldwide</p></li><li><p><strong>Accelerate Your Career: </strong>Benefit from internal mobility, mentoring programs, and continuous learning opportunities</p></li><li><p><strong>Thrive in a Connected, Global Organization: </strong>Collaborate with colleagues across our international hubs and more</p></li><li><p><strong>Embrace a Principle-Driven &amp; Focused Culture: </strong>Work in an organization guided by strong principles and values that actually help you achieve more than you thought possible</p></li><li><p><strong>Enjoy Competitive Compensation and Benefits: </strong>Receive a competitive salary, benefits, and flexible work arrangements</p></li></ul>