About this role
Founded in 2017, refurbed is Europe’s fastest-growing marketplace for refurbished products, active in 12 European countries and having surpassed €2Bn in GMV — all while being profitable. With beautiful headquarters in Vienna, we operate as a remote-first company, and our 250+ employees enjoy up to two months of workation per year. We’ve also been recognised as a Top DACH Employer by Kununu for three consecutive years.
Our mission is to make sustainable consumption the easy choice by enabling customers to buy products up to 40% cheaper while significantly reducing CO₂ emissions.
If you thrive in an environment that values momentum, ownership, and impact, you’ll feel at home here. We’re a fast-paced, high-performance team that works hard and challenges itself everyday. To enable this high-performance every team member enjoys full autonomy over their location (we’re remote-first).
Refurbed is scaling its risk function to support growth across seller onboarding, payments, fraud prevention, and broader enterprise risk reporting. To strengthen execution capacity and ensure continuity, we are hiring a Risk Analyst to support day-to-day risk operations, maintain key controls and reporting.
Who you are
You are comfortable working with data and metrics and enthusiastic with AI tools.
You are very keen on accuracy and quality and always have high attention to detail.
You have a hands-on mentality and communicate clearly and collaborate well with different stakeholders.
You work in a structured way and care about documentation, checklists, and maintaining an audit trail.
You are curious and willing to learn risk topics across credit, payments, fraud, compliance, and operations.
You care about the world and want to spend your time making a difference.
You are fluent in English.
Location & Eligibility: This role is open to Europe-Based Candidates only with a valid working rights.
Responsibilities
- Analyze data to uncover insights and drive decision-making, optimizing the efficiency of risk management strategies.
- Maintain risk registers and documentation (risk descriptions, mitigations, owners, and status updates). Support periodic risk reporting, ensuring inputs are complete and consistent.
- Develop and implement risk mitigation strategies.
- Work with other departments to ensure compliance with regulations.
- Monitor risk KPIs and early-warning indicators.
- Support seller and partner risk controls with operation teams.
- Assist with fraud and abuse risk analysis by investigating patterns, supporting rule tuning discussions, and documenting decisions.
- Collaborate cross-functionally to develop and test innovative risk strategies that secure trust in our marketplace.
- Stay up-to-date on industry trends and best practices.
- WHY YOU WILL ENJOY WORKING WITH US:
- Our Culture and Values:
- Decisions should be made based on facts and not by hierarchy levels? We sure think so!
- We embrace giving and receiving feedback, testing and welcoming new ideas, as well as sharing our knowledge across the company.
- You fail sometimes? Well, so do we! We’re all just human, let’s learn from our mistakes to improve in the future!
- No matter who you love, where you’re from, who you pray to, whether you pee sitting down or standing up – we are a bunch of talented people who enjoy spending our time making a difference!
- Personal & Professional Development:
- You'll have access to a dedicated learning budget within your department to support your growth, whether it's courses, conferences, or other learning opportunities that matter to you.
- We partner with Likeminded, offering you private sessions with experts for your personal growth and mental health.
- We frequently host internal workshops, allowing our teams to further develop their skills in different areas and enhancing collaboration across departments.
- Flexibility:
- We care about a healthy work/life balance. We not only function and support a fully remote setting but also offer the possibility to work from our beautiful office in the vibrant heart of Vienna – we love dogs, so feel free to bring your furry little buddy too 😊
- We trust you to do the best job, so we don't care so much when you do it – you are able to self-organize.
- You will also be invited to take part in our office weeks, happening three times a year, where you will have the chance to work side by side with your colleagues and enjoy the team-building events and on-site workshops
- …and much more! See https://careers.refurbed.com/ for further insights!