Technical System Engineer

About this role

Responsibilities

• 70% off HelloFresh or Green Chef boxes
• Free onsite parking (including ~90 EV spaces)
• Gym membership
• Bupa private medical insurance (including dental & family cover options)
• Nursery support scheme (save up to 40% on your nursery fees)
• Earn up to £500 with our Referral Program
• Electric vehicle scheme
• Cycle to work scheme
• Group Life Assurance
• Company pension scheme
• Mental health first aiders and an employee assistance programme
• Play a key part in supporting our Employee Resource Groups: FreshVets, Black Heritage Network, NEU Network (Neurodiversity), GET (Gender Equality Team) and FreshPride
• Provide real-time support for our Warehouse Control System (WCS) and Warehouse Management System (WMS)
• Identify opportunities for operational improvement, recommend and implement change controls, and define local reporting requirements
• Develop dashboards to enable system analysis and monitoring
• Continuously evaluate software systems, driving improvements through enhancements or change requests
• Coordinate with suppliers and internal development teams to resolve critical system issues
• Create and maintain work instructions, standard operating procedures, and training materials for WMS and WCS
• Ensure comprehensive reporting structures are in place to support operational transparency

Requirements

• Participate in code reviews for automation quality & maintainability
• Developing and maintaining automated test cases
• Bachelor's degree in Computer Science, Business Informatics, Engineering, or equivalent professional experience
• Solid understanding of supply chain processes and supporting technologies
• Demonstrated interest in process optimization and continuous improvement initiatives
• Highly organized, self-motivated, and able to manage tasks independently while consistently meeting deadlines
• Interest in AI-assisted engineering tools, automation, or data analysis
• Some exposure to debugging, log analysis, or quality-related workflows
• Proficiency in object oriented programming languages (e.g. Java)
• Foundational knowledge of quality assurance, basic test automation, and modern testing practices.
• DevOps practices
• GitHub
• Problem-solving in operational environments
• Python scripting
• Proficiency in integrating automated tests into CI/CD pipelines (e.g. Jenkins, GitLab)
• Has understanding of all the contemporary technology trends: Agile, DevOps, Containers and has the ability to integrate testing automation into overall delivery automation.
• SQL database querying
• WCS/WCS engineering experience