Senior Account Manager - Insurance

About hyperexponential (hx) At hyperexponential, we’re building the AI-powered platform that enables the world’s most critical decisions in a $7 trillion industry - which risks to take, and how to price them. These are the decisions that shape real-world outcomes: whether rockets successfully launch into space, autonomous vehicles make it to market, or communities recover after major storms. Until now, insurance has been making billion-dollar decisions using outdated tools. We’re changing that. Our platform brings together data, AI, and human expertise to give insurers the fastest path from submission to decision - helping them move faster, act smarter, and take on more risk with confidence. Backed by a16z, Highland Europe, and Battery Ventures, we’re scaling globally - already trusted by nearly 50 of the world’s largest insurers, with zero churn and billions in premiums flowing through hx. What began as a single product in one market has rapidly evolved into a multi-product, multi-territory platform powering every stage of pricing and underwriting. AI is at the core of what we do - from building the world’s first domain-specific AI peer programmer for insurance (think GitHub Copilot with a PhD in actuarial science) to shaping agentic workflows that reinvent how this industry operates. What makes hx different is the people who build it. Here, impact isn’t tied to title or tenure; it’s defined by the challenges you take on and the discipline you bring. Surrounded by peers who stretch you, you’ll do the best, hardest work of your life in a company engineered to endure. If that sounds like you, join us in building what comes next. About The Role Many actuarial careers are defined by deep expertise within a single company or portfolio. At hx, you’ll take that expertise and broaden its impact - working across multiple insurers and seeing first-hand how the most sophisticated organisations are reshaping their pricing and underwriting. Instead of focusing on one perspective, you’ll help shape best practice across an entire industry. As an Senior Account Manager, your role sits at the heart of hx’s Revenue organisation, where client success and commercial growth come together. This role puts actuarial credibility at the centre. You’ll be a trusted partner to Chief Actuaries, Pricing Directors, and underwriting leaders, guiding them as they embed hx Renew and our wider platform across their businesses. Because clients see you as a peer, you’ll influence both their technical approach and their strategic priorities - and in doing so, open the door to wider adoption, from new features to new lines and territories. hx itself is evolving fast. What began as a single product now spans multiple products and use cases, with AI and portfolio intelligence extending what’s possible. Your job is to help clients keep pace with that evolution, showing where hx can unlock value they’re not capturing today. Commercial growth here follows naturally from outcomes: when you solve meaningful pricing and underwriting problems, cross-sell and up-sell are the consequence. What You'll Be Doing Take ownership of a group of clients: build clear plans for how you’ll support them, prioritise where you can create the most impact, and deliver against agreed growth and retention goals. Broaden platform use: help clients expand from initial use cases into additional lines of business or geographies, ensuring measurable improvements in speed, quality, or insight. Drive value-led growth: lead renewal and expansion discussions based on outcomes achieved (e.g. faster model build, richer portfolio insight), ensuring clients see clear return on their investment. Bridge actuarial needs into delivery: work closely with Customer Success, Engineering, and Product teams to translate actuarial requirements into platform improvements and smooth client delivery. Champion AI and portfolio intelligence: introduce clients to practical ways of applying AI in actuarial workflows and help them adopt portfolio-level insights to inform pricing and underwriting decisions. Represent hx with credibility: lead conversations with senior actuaries and executives, contribute to client forums and industry events, and bring external insight back into our roadmap. What You'll Need To Have Done Professional experience within the insurance industry, such as pricing, underwriting, actuarial, or related analytical roles across insurance, reinsurance, or consulting. Built trust with senior stakeholders (Chief Actuary, Pricing Director, CUO) and influenced decisions beyond the model - process, governance, and portfolio choices. Demonstrated commercial awareness (consulting engagements, value cases, or client-facing delivery) with clear examples of outcomes you helped drive. Hands-on experience working with analytical tools, statistical modelling, and large datasets, with the ability to discuss methods, assumptions, and limitations in a clear and rigorous way. Applied AI pragmatically