Partnerships Account Manager

About this role

Responsibilities

• We are looking for a Partner Associate to manage and grow our Scaled Partner portfolio. This role is designed for a high-energy, commercially minded professional who can manage a large volume of "wholesale" and "embedded" partners.
• You will be the primary point of contact for a broad book of partners who integrate our data into their own platforms. Your goal is to ensure these partners remain successful, renew their agreements, and most importantly, identify opportunities to expand their usage and adopt new product modules. This is a high-impact role that combines account management, sales strategy, and operational excellence.
• What you’ll be doing
• Portfolio Management at Scale: Own the commercial relationship for a large book of wholesale and platform partners, with accountability for retention and expansion revenue.
• Drive Partner Expansion: Proactively identify "signals" for upsell and cross-sell within your partner base, ensuring they are leveraging the full breadth of our product suite.
• Wholesale Excellence: Manage high-volume renewal cycles efficiently, ensuring no partner is left behind and commercial terms remain optimized for both parties.
• Enabled Growth: Act as a "Partner Coach," ensuring your partners have the resources and documentation they need to successfully resell or embed ComplyAdvantage into their own customer bases.
• Pipeline Management: Maintain a clean and accurate forecast of renewals and expansion opportunities within Salesforce, prioritizing your time based on the highest-impact deals.
• Feedback Loop: Be the "voice of the partner" for our Product and Ops teams, identifying common pain points or feature requests across your high-volume portfolio.
• Program Automation: Assist in building and refining "one-to-many" communication strategies (e.g., newsletters, automated webinars, or partner portals) to keep the scaled portfolio engaged.
• What you’ll bring
• Experience: 2+ years of experience in Account Management, Channel Sales, or Customer Success - ideally within SaaS, Fintech, or RegTech.
• Commercial Drive: You have a "hunter" mindset within an existing book of business; you enjoy the challenge of uncovering expansion revenue.
• High Velocity: You are comfortable juggling a large number of accounts simultaneously and know how to use CRM tools (Salesforce) and automation to stay organized.
• Consultative Approach: You can quickly understand a partner’s business model and articulate how ComplyAdvantage adds value to their end-users.
• Communication: Exceptional written and verbal communication skills; you can distill complex technical updates into clear, actionable benefits for partners.
• Resilience: You thrive in a fast-paced environment and are motivated by hitting and exceeding quarterly commercial targets.
• What’s in it for you?
• Equity as we want you to have a part of what we are building
• Unlimited Time Off Policy- A work-life balance and focus on our well-being are critical
• Budget to set up your home office upon joining
• Annual learning budget to drive your performance and career development
• Meal Vouchers 35 RON/ Day
• Access to an Employee Assistance Programme (Atlas)
• Medical Insurance
• 7Card Subscription (upon request)

About ComplyAdvantage

ComplyAdvantage is the financial industry’s leading source of AI-driven financial crime risk data and detection technology. Our mission is to neutralize the risk of money laundering, terrorist financing, corruption, and other financial crimes. More than 1,000 companies rely on us to understand who they’re doing business with, powered by the world’s only global, real-time database of people and companies. Our solutions surface thousands of risk events daily from millions of structured and unstructured data points. Our mission is to empower every business to eliminate financial crime. By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at complyadvantage.com.