Account Manager (m/f/x)

About this role

Responsibilities

• Wolt´s Products: Leverage your business acumen and analytical abilities to raise the adoption of Wolt’s products and services among the restaurant partners within your portfolio.
• Strategic Partnerships: Drive complex commercial negotiations to strengthen the partnership with key restaurant partners, while meeting financial targets for these accounts.
• Portfolio Performance: Constantly monitor your portfolio’s performance, interpret complex data sets and provide data-driven consultancy to your partners.
• Business Reviews: Conduct periodic meetings, present business reviews and lead discussions with a consultative approach.
• Collaboration: Work closely together with the Marketing team to plan and execute campaigns together with restaurant partners.
• Mentorship: Be a senior presence and source of knowledge on the team, and help others level up through training and mentorship.
• Market Analysis: Actively monitor the competitive landscape and feedback loop to influence Wolt’s product improvements.
• Dynamic Environment: An opportunity to work in a fast-growing tech company with a startup mindset.
• Impactful Work: The chance to make a significant impact on the growth and success of our restaurant partners.
• Collaborative Culture: A supportive and inclusive team culture that values innovation and continuous improvement.
• Professional Growth: Opportunities for personal and professional development within a global organization.
• Introduction meeting (You to Wolt and Wolt to you)
• Meeting with your potential Manager
• Show us why you’re the best candidate for the role! (Assignment stage)
• Final interview where we make sure we are a perfect fit for each other
• -----------------------------------------------------------------------------------------------------------------------------------

Requirements

• Wolt´s Produkte: Du nutzt dein unternehmerisches Gespür und deine analytischen Fähigkeiten, um die Akzeptanz der Produkte und Dienstleistungen von Wolt bei den Restaurant Partnern in deinem Portfolio zu steigern.
• Strategische Partnerschaften: Du führst komplexe kommerzielle Verhandlungen, um die Partnerschaft mit wichtigen Restaurant Partnern zu stärken und gleichzeitig die finanziellen Ziele für diese Konten zu erreichen.
• Portfolio Performance: Du überwachst kontinuierlich die Performance deiner Portfolios, interpretierst komplexe Datensätze und bietest deinen Partnern datengestützte Beratung.
• Business Reviews: Du führst regelmäßige Meetings durch, präsentierst Business Reviews und leitest Diskussionen mit einem beratenden Ansatz.
• Collaboration: Du arbeitest eng mit dem Marketing Team zusammen, um Kampagnen gemeinsam mit Restaurant Partnern zu planen und umzusetzen.
• Mentorship: Du bist eine erfahrene Persönlichkeit und Wissensquelle im Team und hilfst anderen, sich durch Schulungen und Mentoring weiterzuentwickeln.
• Marktanalyse: Du beobachtest aktiv das Wettbewerbsumfeld und die Feedbackschleife, um die Produktverbesserungen von Wolt zu beeinflussen.
• Dynamisches Umfeld: Eine Gelegenheit, in einem schnell wachsenden Technologieunternehmen mit Startup-Mentalität zu arbeiten.
• Wirkungsvolle Arbeit: Die Chance, einen bedeutenden Einfluss auf das Wachstum und den Erfolg unserer Einzelhandelspartner zu nehmen.
• Kollaborative Kultur: Eine unterstützende und inklusive Teamkultur, die Innovation und kontinuierliche Verbesserung schätzt.
• Professionelles Wachstum: Möglichkeiten zur persönlichen und beruflichen Weiterentwicklung innerhalb einer globalen Organisation.
• Kennenlerngespräch (Du lernst Wolt kennen und Wolt lernt Dich kennen)
• Gespräch mit Deinem potenziellen Manager
• Zeig uns, warum Du der beste Kandidat für die Stelle bist! (Case Study)
• Abschließendes Gespräch, in dem wir sicherstellen, dass wir perfekt zueinander passen.

About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Are you an experienced and strategic account manager with a true ‘service first’ and analytical mindset? Does a challenging role in one of Europe’s fastest-growing companies interest you? If so, then we’d love to chat! What you’ll be doing Our Account Management team lies at the heart and soul of Wolt, ensuring all our existing restaurant partners and Wolts success in Germany. As Wolt grows both in scale and scope of offering, the strength of our account management engine must grow with it. As a Senior Account Manager at Wolt, you will be responsible for managing our largest SMB merchants, increasing the adoption of Wolt’s products and driving their growth on the platform. In this role, you will drive commercial negotiations, close complex deals in a competitive landscape, analyze and synthesize large datasets and manage your portfolio with a consultative approach. Day-to-day in this role you’ll: Wolt´s Products: Leverage your business acumen and analytical abilities to raise the adoption of Wolt’s products and services among the restaurant partners within your portfolio. Strategic Partnerships: Drive complex commercial negotiations to strengthen the partnership with key restaurant partners, while meeting financial targets for these accounts. Portfolio Performance: Constantly monitor your portfolio’s performance, interpret complex data sets and provide data-driven consultancy to your partners. Business Reviews: Conduct periodic meetings, present business reviews and lead discussions with a consultative approach. Collaboration: Work closely together with the Marketing team to plan and execute campaigns together with restaurant partners. Mentorship: Be a senior presence and source of knowledge on the team, and help others level up through training and mentorship. Market Analysis: Actively monitor the competitive landscape and feedback loop to influence Wolt’s product improvements. Our humble expectations Fluency in German and good English skills 3–5 years of experience in Account Management, Sales, Category / Vendor Management, or Marketing positions BA or MA degree in a relevant field (e.g. Business Management, Marketing) Understanding of sales principles and ability to deliver excellent partner experience Strong verbal and written communication skills with an ability to build relationships Good time-management skills with a problem-solving attitude High sense of ownership and proactivity Knowledge or previous exposure to analytical dashboards (e.g. Looker, Power BI) or data-driven decision-making Advanced Microsoft Excel / Google Sheets knowledge Willingness to travel regularly to meet key partners within the assigned city or region