Junior Inbound Sales Representative

About this role

Responsibilities

Requirements

About SumUp

At SumUp, we’re on a mission to empower small businesses around the world by making their daily operations smoother, smarter, and more rewarding. As a global FinTech leader, we’re building the go-to brand for card acceptance and digital tools, trusted by millions of merchants across 30+ countries. We believe in the everyday hero — the café owner, the retailer, the local service provider — and we create tools that help them succeed doing what they love. We’re growing our Inbound Sales team in Barcelona, and this is your opportunity to join a fast-moving, collaborative environment in one of Europe’s most vibrant cities. 🎯 About the Role – Junior Inbound Sales Representative As an Inbound Sales Representative, you’ll engage exclusively with merchants who have already shown interest in SumUp. Your role is to understand their business needs, advise them on the right products, and help them get the most value from our ecosystem. This is a pure inbound role, focused on quality conversations, problem-solving, and long-term customer value. 🔍 What You’ll Be Doing Engage with inbound leads from small business owners who are already interested in SumUp Understand merchant needs and recommend tailored solutions from our product suite Build trust through consultative, value-driven conversations Identify opportunities to cross-sell and upsell (POS, invoicing, payments, and more) Manage your pipeline and customer interactions in Salesforce Collaborate closely with Customer Support, Product, and Marketing to deliver a seamless merchant experience 🧠 You’ll Be Great for This Role If You Have 1+ year of sales or customer-facing experience (ideally phone-based) Previous experience in inbound sales or handling warm leads is a strong plus Fluency in Spanish and English (both required) Strong communication skills and a customer-first mindset A target-driven attitude with a consultative approach to selling Curiosity and motivation to grow your career in fintech ✨ Why Join SumUp? 💸 Competitive base salary + uncapped commission — your performance drives your earnings 🍽 Restaurant Ticket 🚇 Subsidized public transport ticket (50%) 🏥 Health Insurance (50%) 📚 Free Babbel Professional Subscription 🌈 A diverse and inclusive workplace where everyone feels welcome and heard 📈 Real growth opportunities in a global fintech company With a founder’s mentality and a ‘team-first’ attitude, our diverse teams across Europe, South America, and the United States work together to ensure that the small business owners we partner with can thrive. SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. We do not make hiring decisions based on race, color, religion, national origin, gender, age, disability, sexual orientation, gender identity, or any other protected characteristic. Job Application Tip We recognize that candidates often feel they need to meet 100% of the criteria before applying. This is just a guide. If you don’t tick every box, that’s okay — you may still be the right fit and we’d love to hear from you. Job Application Tip We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.