Technical Consultant

Bloomreach is building the world’s premier agentic platform for personalization.We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey.

We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses.

We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey.

We're designing the future of autonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do.

And we're building all of that on the intelligence of a single AI engine — Loomi AI — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora.

What you’ll do

As a Technical Consultant in our fast-growing team, you’ll play a critical role in helping clients unlock the full potential of Bloomreach Engagement. From implementation to optimization, you’ll partner with clients, Business Consultants, and internal teams to deliver technically robust, scalable solutions across web and backend systems.

You will:

Lead implementation of tracking, weblayers, APIs, and customer data solutions on client websites and apps, ensuring long-term stability and performance.

Troubleshoot and resolve technical issues related to data collection, integrations, and customer experience features.

Collaborate with Business Consultants to build advanced use cases using real-time data, web personalization, dynamic content, triggered campaigns, and integrations with internal systems.

Advise on server-side transformations and integration workflows to help client development teams make data usable within Bloomreach Engagement (e.g. API ingestion, data formatting, event structures).

Write clear, concise technical specifications for data exports, API integrations, and partner tools.

Suggest and co-create efficient technical solutions that match client needs and Bloomreach best practices.

Present technical solutions to clients and stakeholders, both in workshops and larger public-facing forums where needed.

Who you’ll work with

You’ll be part of a collaborative, globally distributed team, working closely with:

Technical Consultants – Your onboarding buddy and go-to for technical growth.

Service Delivery Managers – Lead project scope and client success strategy.

Customer Success Managers – Owns the long-term client relationship.

Business Consultants – Focus on strategic goals and use cases.

Client Teams – From e-commerce and marketing to development and BI – you’ll engage with stakeholders around the world.

Who you are

You’re technically curious, client-focused, and driven to make things work, not just once, but reliably and at scale.

Must-haves:

Strong frontend experience with JavaScript, HTML, and CSS. Deep understanding of a specific vertical

Excellent communication skills with confidence presenting technical topics to both developers and non-technical stakeholders.

Proven experience in client-facing roles, including speaking to larger groups or leading workshops.

Comfortable working in English across a diverse, international team.

Bonus points for:

Backend familiarity in Node.js, Python, PHP, SQL or BigQuery.

Experience working with APIs, customer data platforms (CDPs), or marketing automation tools.

Understanding of cloud-based ecosystems (e.g., Google Cloud Platform).

A mindset of curiosity and continuous exploration, always looking for new ways to add value through tech.