Store Manager
HelsinkiCompetitive0 applicants
About this role
About our client:
A fast-growing European market leader in professional kitchen and restaurant equipment, operating internationally with more than 1,200 employees across Europe. The company supplies commercial hospitality businesses with a broad range of equipment and solutions, combining large-scale operations with continued expansion across multiple markets.
Responsibilities
- The position is responsible for ensuring smooth, customer-focused store operations, achieving sales targets, and to continuous development of the store, the team, and the customer base, while representing the brand locally to sustainable strengthen its market presence
- 1. Sales & Revenue: Active sales, target achievement, new and existing customers
- 2. Team & Staff: Leadership, training, resource planning (10-15 team members)
- 3. Customer service: Customer satisfaction, complaint management, customer loyalty
- 4. Organization & Processes: Reporting, inventory management, compliance with guidelines
- 5. Marketing & Brand Building: Local campaigns, events, partnerships
Requirements
- Education: Completed vocational training (or 4 years of relevant experience), commercial training or degree (business administration, sales)
- Experience: Several years of professional experience in sales/B2B environment, with 1-2 years of management experience
- IT skills: MS Office (especially Excel), CRM system (Salesforce), ERP system (SAP), Dashboards & Reporting Tools
- Languages: Native Finnish & Good English