BLQA Tester

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive.   We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.

We actively uphold transparent and fair hiring practices that support individual opportunity, inclusive culture, and career mobility across all levels of our organisation.

We offer meaningful opportunities for growth, a culture of inclusion, and a strong commitment to transparency and integrity in everything we do.

Job Description

U.S. Bank Europe is seeking a Business Line Quality Assurance (BLQA) Tester responsible for the execution of quality assurance testing activities within the Business line Chief Risk Office (BL CRO) teams. The BLQA Analyst plays an important role in risk management by ensuring controls executed across our European and North American footprint are appropriately designed and operating effectively to mitigate the identified risks, including operational risks, compliance and AML/BSA/OFAC.

In meeting these objectives, the BLQA Tester will be responsible for test preparation, test execution and identification of control and process weaknesses through testing activities. The Tester will perform these routine to moderately complex testing and control assessment activities in accordance with the annual test plan. Additionally, the Tester will be responsible for performing the following key activities for a portfolio of controls:

Investigating compliance of the laws, regulations, internal policies and procedures that apply to one or more functional areas supported

Ensure proficient knowledge of the operations of the functional areas

Lead or perform process inquiries, walkthroughs and procedure review to support the development/design of QA test work papers

Identify and document the process to validate test populations and pull sample of desired control activity

Monitor key risk indicators and emerging risks to identify potential edits or updates for existing test scripts/procedures

Verify the resolution of previously identified issues

Perform QA tests, analyze evidence of transaction handling or control performance against defined policies, guidelines or laws, identifying control deficiencies when present

Lead or facilitate test result discussions with business line management and risk partners related to identified exceptions/issues, criteria used to define expected results, root cause assessment, exposure assessment, and actions needed/recommended

Draft report for management review and distribution; compile, analyze, and document test workpapers which support reported results to key stakeholders

Utilize effective verbal communication of testing results to the BLQA Manager and for responding to and/or escalating significant risks as appropriate

Maintain accurate and complete records and prepare statements and reports

Other deliverables as assigned by management

Basic Qualifications

Bachelor's degree, or equivalent work experience

Typically three to five years of applicable experience

Preferred Skills/Experience

Strong accuracy and attention to detail

Proven ability to analyze data and identify/resolve exceptions.

Thorough knowledge of Risk, Compliance, and/or Audit competencies

Intermediate understanding of risk and compliance in a financial services setting, and associated products, services, and systems

Self-motivated, able to work in a group as well as independently

Ability to manage multiple tasks and deadlines simultaneously

Solid business acumen and credibility to help business units proactively identify and address risks

Ability to identify and clearly communicate and document issues, root cause, exposure and recommendations

Demonstrated process facilitation, project management, and analytical skills

Effective presentation, interpersonal, written, and verbal communication skills.

Proven computer navigation skills using a variety of software packages, including Microsoft Office applications, Archer eGRC, ServiceNow and Tableau / PowerBI.

This role requires working from a U.S. Bank location three (3) or more days per week.