Healthcare Manager Cardiology CZ & SK

Job Description

Healthcare Manager is a highly specialized Customer Facing role focused on improving access to care for patients with Pulmonary Arterial Hypertension (PAH) by actively connecting patients with available therapies. The primary objective of the role is to optimize the referral and initiation pathway, with a strong focus on referral optimization.

The role actively shapes collaboration with hospitals, key accounts, and healthcare system stakeholders, identifies systemic barriers, and develops sustainable solutions that improve patient flow, access, and long‑term outcomes in PAH.

Primary Activities

Patient Journey & Referral Optimization (60% of time)

Actively works with referring physicians, PAH centers, hospitals, and multidisciplinary teams to shorten time to referral and initiation of appropriate therapy

Regularly visits and engages HCPs in areas of cardiology, internal medicine, pulmonology, and general practice to educate on PAH and to facilitate connections towards PAH Centers of Excellence

Maps the full PAH patient journey with a strong focus on diagnosis, referral, and treatment initiation pathways

Identifies referral gaps, bottlenecks, and delays (payer, organizational, process‑related, or patient‑profile driven) and translates them into concrete improvement initiatives

Supports disease awareness and education activities aimed at earlier diagnosis and appropriate referral, always in line with compliance requirements

Hospital & Healthcare System Engagement (30% of time)

Identifies opportunities to improve PAH care pathways within hospitals and across regional healthcare systems

Navigates hospital structures and decision‑making processes, including collaboration with hospital management and non‑medical stakeholders where relevant

Insights, Analysis & Cross‑Functional Collaboration (10% of time)

Collects and analyzes insights from the field to identify trends, barriers, and opportunities within the PAH landscape

Translates insights into actionable recommendations for brand, medical, market access, and policy strategies

Designs and implements tailored referral solutions and tools in close collaboration with Medical Affairs, Market Access, and Commercial teams

Ensures full compliance with all internal and external regulations in all activities

Ideal Candidate Profile

The ideal candidate is a strategic, impact‑driven professional with understanding of complex patient journeys and healthcare systems. The candidate combines analytical thinking with hands‑on execution skills and the ability to influence diverse stakeholders. A patient‑centric mindset, high credibility with healthcare professionals, and the ability to operate at both operational and system level are critical for success.

Core Competencies

Patient Journey Expertise:

Deep understanding of referral pathways, care coordination, and access barriers

Healthcare System Savvy:

Ability to navigate hospital structures, healthcare processes, and stakeholder dynamics

Stakeholder Management:

Proven capability to influence and collaborate with senior clinical and non‑clinical stakeholders

Strategic & Analytical Thinking:

Translates complex environments into clear priorities and actionable solutions

Execution Excellence:

Strong project management skills with a focus on implementation and measurable impact

Cross‑Functional Leadership:

Effective collaboration across Commercial, Medical, Market Access, Policy, and Marketing

Required Skills & Experience

University degree, ideally in life science or economics

Experience in pharmaceutical or healthcare environment, ideally in rare disease, cardiology, or specialty care

Proven experience in customer‑facing roles, healthcare projects, or system‑level initiatives

High level of autonomy, proactivity, and ability to manage complex topics in a matrix organization

Willingness to travel within the Czech and Slovak Republic