AI Engineer
About this role
<p><strong>Want to be a part of a company that’s making a difference?</strong></p><p>We’re a growing global tech company, with huge potential for curious and caring minds, committed to each other, to deliver<strong> </strong>solutions that protect people and the planet for future generations. Our team of experts are focused on creating meaningful impact and making a real difference for our customers.</p><p>🌍 <strong>Impact:</strong> A strong connection to our mission through product, customer and impact is essential. We protect people and the planet by helping businesses mitigate risks and create safer, healthier workplaces.</p><p>💡 <strong>Innovation: </strong>Trusted by over 11,000 customers, you’ll have the chance to work with industry experts and thought leaders, dedicated to driving positive change. We believe in fostering a trusting environment that empowers our team to grow, innovate, and succeed.</p><p>📈 <strong>Growth: </strong>Connect commercial growth to personal growth opportunities. Benefit from a wide range of learning opportunities for ambitious professionals seeking development in a rapidly expanding sector.</p><p><strong>We're on a mission to protect people and the planet </strong>by building and deploying transformative software. We need everyone's energy and commitment, regardless of region or rank, to make that mission a reality for millions more customers.</p><p><a target="_blank" href="https://www.ecoonline.com/careers/">Our culture code</a>, a set of principles that underpins our values, is our commitment to each other and working better together.</p><p><strong>Join EcoOnline and be part of a mission dedicated to driving positive change.</strong> Read on to learn more about the opportunity and how you can have a positive impact!</p><p><strong><br>About the Role</strong></p><p>We're a Platform / AI team inside a global SaaS company, sitting alongside the product engineering teams that ship to those workers every day. The work is end-to-end: agent design, evaluation, observability, the platform around it, and the conversations with product partners that decide where AI should, and shouldn't, go.</p><p>You'll build AI on top of products that frontline workers in safety-critical industries rely on every day, the stakes are real, and so is the leverage. The platform stack is modern (AWS Bedrock, Strands, LiteLLM, OpenFGA) and the team is small enough that the design choices you make shape how every product line approaches AI.</p><p><strong>Key Responsibilities:</strong></p><ul><li><p><span>Design, build, and ship production AI features</span></p></li><li><p class="Details"><span>Contribute to and strengthen the shared AI platform</span></p></li><li><p class="Details"><span>Clear-eyed scoping with product partners - including saying "this doesn't need an LLM." Willingness to push back when the trade-offs don't add up</span></p></li><li><p class="Details"><span>Own the evaluation and monitoring of AI features you ship</span></p></li><li><p class="Details"><span>Partner with product teams to make the right AI choices</span></p></li><li><p class="Details">Produce AI features that demonstrably improve worker safety and compliance</p></li><li><p><span>Hold the engineering line across the AI stack</span></p></li><li><p>Improvements to the shared AI platform that compound across product teams. Code, evaluation tooling, framework features, and runbooks that make every product team's next AI feature easier to ship.</p></li></ul><p><strong>What we're looking for:</strong></p><ul><li><p><span>3+ years of professional software engineering experience.</span></p></li><li><p><span>1–2 years of meaningful production work involving LLMs, agents, or AI systems (oure tenure isn't the signal, what matters is whether you've shipped AI features that real users depended on, with the production failure modes that come with that).</span></p></li><li><p>Hands-on LLM API experience with at least one of Anthropic, OpenAI, or AWS Bedrock.</p></li><li><p><span>Agent / tool-use experience with Strands Agents SDK, LangChain, or the native tool-use APIs of major providers.</span></p></li><li>