Senior Analyst - Operations Planning & Analysis
LondonCompetitiveFull time0 applicants
About this role
Join us as a Senior Analyst – Operations Planning & Analysis to take your career to the next level with a global market leader.
How you will create an impact
As a Senior Analyst within International Operations, you will support the design and delivery of key strategic initiatives across AIG’s global Operations organization. You will work at the intersection of strategy, analytics, and execution - helping to identify opportunities, solve complex problems, and implement solutions that improve operational performance and customer outcomes.
This role offers significant exposure to senior stakeholders and the opportunity to contribute to enterprise-wide transformation efforts.
Responsibilities
- Strategy Development & Execution
- Support the development of Operations strategy aligned with AIG priorities
- Conduct internal and external analysis (e.g., performance, benchmarking, trends) to inform strategic decision-making
- Translate strategic objectives into actionable initiatives, milestones, and measurable outcomes
- Operational Excellence & Transformation
- Identify opportunities to enhance efficiency, reduce risk, and improve service delivery across operations
- Support large-scale transformation initiatives, including process optimization, digitization, and AI automation
- Contribute to continuous improvement efforts leveraging methodologies such as Lean or Six Sigma
- Analytics & Insights
- Analyze complex datasets to generate insights that drive operational and strategic decisions
- Develop and maintain dashboards, KPIs, and reporting to track performance against targets
- Build robust business cases, including financial modeling and ROI analysis
- Project & Stakeholder Management
- Support or lead cross-functional initiatives across regions and business lines
- Partner with stakeholders in Operations, Technology, Finance, Risk, and Business Units
- Prepare executive-level materials and present findings and recommendations to senior leadership
- What you’ll need to succeed
- High level of experience in strategy, operations, management consulting, or a related analytical role
- Experience in insurance, financial services, or a highly regulated industry preferred
- Demonstrated experience supporting or delivering complex, cross-functional initiatives
- Strong analytical, financial / operational modelling, and problem-solving skills; advanced proficiency in Excel and PowerPoint (incl. Think-Cell) required
- Experience with data tools (e.g., SQL, Python, R Studio, Alteryx) and visualization platforms (e.g., Power BI, Tableau) preferred
- Understanding of operational processes, performance management, and risk considerations
- Strategic thinker with the ability to connect data to business outcomes
- Strong execution mindset with attention to detail and accountability for results
- Effective communicator with the ability to influence stakeholders at multiple levels