Global CLM Rollout & Adoption Lead - Secondment / FTC - 18 Months

About this role

Responsibilities

• Transition & takeover
• Inherit and validate existing project and change management artefacts (plans, RAID, change impact assessment, training materials, release backlog items, solution design document).
• Conduct handover with outgoing consultant and vendors; update documentation and RACI within first 2 weeks.
• Release & programme delivery
• Plan, coordinate and deliver 7 remaining releases across 45 markets within 12 months.
• Maintain release schedule, manage dependencies, escalate risks and ensure resolution.
• In partnership with Tech lead, drive coordination across Tech teams to validate release requirements & delivery timelines; coordinate integration, testing (UAT/regression), data migration, cutover and hypercare activities per release.
• Change & adoption
• Execute market-facing change plans: stakeholder engagement, comms, training, local readiness assessments and go/no-go.
• Drive adoption KPIs (active users, time-to-contract, process compliance) and corrective actions.
• Run lessons-learned and continuous improvement between releases; embed best-practices into future release planning.
• Stakeholder & vendor management
• Act as single point of contact for markets, Legal, Procurement, and local change leads.
• Partner with Tech lead to ensure Tech plans align with the project plan.
• Reporting & governance
• Produce concise programme status, risk heatmaps and adoption dashboards for leadership.
• Maintain RAID log, change request process and version control of project artefacts.
• Deliverables (first 30 / 90 / 365 days)
• 30 days: Completed handover checklist, updated project/change plans, RACI and RAID; stakeholder map and stakeholder engagement plan, ownership of backlog.
• 90 days: Release 2 successfully executed (planning → UAT → go-live → hypercare); market readiness framework applied to first cohort.
• 365 days: Release 3 - 8 delivered; 45 markets onboarded; adoption KPIs met or improved; continuous improvement loop implemented.
• Qualifications/Skills
• Basic Qualifications:
• Extensive years’ experience in project and change management in global rollouts
• Proven experience managing software/system rollouts across multiple markets (20+ markets preferred)
• Familiar with Agile release cadence and traditional milestone-driven delivery
• Strong stakeholder management across global, regional and local teams
• Excellent written and verbal communication skills
• Preferred Qualifications:
• Experience with contract lifecycle management, legal or procurement systems is highly desirable
• Experience working in the life sciences or regulated industry, understanding of compliance and audit needs.
• Familiarity with integrations between CLM and CRM, ERP or document management systems.
• Experience partnering with legal operations, procurement or commercial contracting teams.
• Comfortable using analytics tools and building adoption dashboards.
• Work Location:
• This role is based in the United Kingdom (GSK HQ, London) and offers a hybrid working model, combining on-site and remote work.
• Closing Date for Applications:
• 13th May 2026
• Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the ‘cover letter’ of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application.