Vendor Manager (Telecom)

Are you someone who enjoys taking ownership of complex partner setups and making sure everything runs efficiently across cost, quality, and performance?

Nice to meet you! I'm Milja Valentine, a Senior Talent Acquisition Partner at LeadDesk. Together with Sanna Mutka, who leads our CPaaS Operations (communications platform as a service), we are now looking for a Telecom Vendor Manager to join our team and take ownership of our operator partner landscape across Europe in the telecom and voice ecosystem.

You'll step into a key role as the main point of contact for our operator partners, owning how we manage cost, quality, and compliance across markets. This is a hands-on and commercially driven role where you take responsibility for the overall partner setup while staying close to the details, from pricing and contracts to routing, performance, and availability.

What's in it for youA key role with real impact. You will own the operator partner setup across 20+ partners in Europe, directly impacting cost, margins, and service quality

Shape a critical function. You will take ownership of how vendor management is structured and executed at LeadDesk

Build your own way of working. You will bring structure, processes, and clarity into an area that is still evolving

Exposure to major telecom players. Work closely with international operator partners across Europe and build a strong network in the telecom space

Join a publicly listed SaaS company that develops its own technology and is committed to innovation

Experience a truly international work environment, collaborating with talented colleagues from 27 nationalities across 8 countries in a multicultural and diverse setting.

Flexible and hybrid. Enjoy work life balance with flexible hours and a hybrid model, 3 days a week at our HQ Helsinki office in Kallio

We take care of our people. Benefits include lunch, culture, sports and wellbeing benefits, and comprehensive occupational healthcare. Our welcoming office is always