Cash Allocation Specialist

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive.   We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.

We actively uphold transparent and fair hiring practices that support individual opportunity, inclusive culture, and career mobility across all levels of our organisation.

We offer meaningful opportunities for growth, a culture of inclusion, and a strong commitment to transparency and integrity in everything we do.

Job Description

The Cash Allocation Specialist is responsible for posting and applying multi-currency customer receipts to customer accounts on a daily basis, ensuring all payments are accurately allocated and processed in a timely manner. The role involves investigating and resolving customer cash allocation queries, including discrepancies and unidentified payments, to ensure balances are correctly reflected.

The Cash Allocation Specialist is expected to meet tight deadlines while managing a high volume of payment postings with a consistently high level of accuracy and efficiency. This includes performing thorough analysis to identify, investigate, and resolve payment discrepancies, short payments, overpayments, and unapplied cash items.

The role requires working cross-functionally with internal teams, such as Collections, Billing, and Finance, to resolve cash posting issues and ensure timely resolution of payment-related matters.

Basic Qualifications

Bachelor's degree, or equivalent work experience

Typically less than one year of related experience

Preferred Skills/Experience

Basic knowledge of financial analysis techniques and general accounting procedures

Well-developed mathematical and analytical skills

Basic knowledge in financial analysis, forecasting, and planning

Ability to identify and resolve exceptions and to analyze data

Location expectations

This role requires working from a U.S. Bank location three (3) or more days per week.