Lead Production Support Engineer | Python | Helsinki,Finland
About this role
Job details
Job Role
Technology Lead
Work Location
Helsinki
State / Region / Province
Southern Finland
Country
Finland
Domain
Delivery
Interest Group
Infosys Limited
Company
ITL Finland
Requisition ID
147356BR
Role - Python - Lead Production Support Engineer
Business Unit - CMTADM
Compensation - Competitive (including bonus)
Job Description
Today, the corporate landscape is dynamic and the world ahead is full of possibilities! None of the amazing things we do at Infosys would be possible without an equally amazing culture, the environment where ideas can flourish and where you are empowered to move forward as far as your ideas will take you.
At Infosys, we assure that your career will never stand still, we will inspire you to build what's next and we will navigate further together. Our journey of learnability, values and trusted relationships with our clients continue to be the cornerstones of our organization and these values are upheld only because of our people.
Responsibilities
- In the role of Lead Production Support Engineer with focus on Python-based applications, you will be responsible for proactive identification of issues in production environment leveraging observability tools with the aim of reducing MTTD and MTTR. You will collaborate with some of the best talent in the industry to create and implement innovative high-quality solutions. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.
- ResponsibilitiesInterfacing with technical and business stakeholders - internal and external (Managers / Application owners, Support Analysts, Infrastructure Team, Developers and technology specialists).
- Managing and maintaining production environment.
- Change management and application deployments.
- Restore a normal service operation as quickly as possible and minimize the impact on business operations, thus ensuring that the best possible levels of s