HR Operations Administrative Support
About this role
About Cigna Healthcare
Cigna Healthcare is a global health service company dedicated to transforming healthcare. With roots in the U.S. and operations in over 30 countries, we serve more than 180 million customers and patients worldwide. Ranked 13th on the Fortune 500 in 2025, Cigna is recognized as one of the most trusted and influential names in the industry.
Our mission is to improve the health, well‑being, and peace of mind of those we serve.
You’ll join a globally recognized organization where trust, clear communication, and a positive culture shape how we work. Our leaders are consistent, approachable, and supportive, helping you maintain balance while doing meaningful work.
We look for people who thrive in collaborative environments, care about meaningful change, and want to grow in a company that puts people first. At Cigna Healthcare, your work contributes to better care experiences and supports customers through important moments in their lives.
About the Role
This is a
fixed‑term role
supporting the EMEA HR Operations team by helping ensure employee data is accurate, well‑controlled, and consistently maintained. You play an important part in enabling reliable HR processes in a fast‑paced, evolving environment where priorities may change and timely, accurate delivery matters.
The role is
hybrid
, based in our
Madrid office
, combining on‑site collaboration with flexible remote working.
What You’ll Do
Support high‑quality HR operations by maintaining accurate employee data across HR and Time & Attendance systems, enabling reliable payroll, benefits, and reporting outcomes.
Contribute to the day‑to‑day administration of HR data, ensuring information is processed consistently, accurately, and on time.
Help ensure smooth cross‑functional delivery by building effective working relationships with HR colleagues and key stakeholders, supporting clear data flows and ownership.
Identify and raise opportunities to improve data frameworks and operational processes, helping them remain robust and scalable as the environment evolves.
Provide clear guidance to managers and stakeholders on correct data usage and maintenance, supporting data integrity and reducing rework.
Manage invoice workflows, ensuring appropriate governance, approvals, tracking, and timely, accurate payment processing.
Administer employee benefits data and perform statutory or manual calculations as required, delivering outputs that are accurate, auditable, and aligned with defined processes and documentation standards.
What You’ll Bring
Experience supporting HR operations or administrative processes involving employee data.
Demonstrated ability to maintain accuracy and consistency across multiple data sources and systems.
Experience working with payroll‑ or benefits‑related information in a controlled, detail‑focused environment.
Comfort managing time‑sensitive work while balancing competing priorities and seeing tasks through to completion.
Confidence working collaboratively with multiple stakeholders to support aligned processes and outcomes.
Requirements
- Soft Skills
- Strong attention to detail and persistence in follow‑through.
- Clear, practical communication when working with managers and stakeholders.
- Adaptability and learning agility in a changing environment.
- Ownership mindset with a focus on accuracy and accountability.
- Technical / Functional Skills
- Employee data administration across HR systems and Time & Attendance tools.
- Payroll, benefits, and invoice data handling and validation.
- Manual and statutory calculations with an audit‑ready approach to documentation.
- Process awareness within an HR operations or shared services context.
Nice to have
- Experience supporting HR operations in a regional or EMEA environment.
- Exposure to third‑party benefits or insurance providers (e.g., pensions, medical, insurance).
- Familiarity with data governance or controlled data frameworks.