Category & Marketing Analyst (f/m/x) - remote
About this role
Founded in 2017, refurbed is Europe’s fastest-growing marketplace for refurbished products, active in 12 European countries and having surpassed €2Bn in GMV — all while being profitable. With beautiful headquarters in Vienna, we operate as a remote-first company, and our 250+ employees enjoy up to two months of workation per year. We’ve also been recognised as a Top DACH Employer by Kununu for three consecutive years.
Our mission is to make sustainable consumption the easy choice by enabling customers to buy products up to 40% cheaper while significantly reducing CO₂ emissions.
If you thrive in an environment that values momentum, ownership, and impact, you’ll feel at home here. We’re a fast-paced, high-performance team that works hard and challenges itself everyday. To enable this high-performance every team member enjoys full autonomy over their location (we’re remote-first).
The Category and Marketing Analyst will play a crucial role in supporting vouchers and promotion operations, multi-category growth, improving supply-demand alignment, and strengthening the commercial foundations needed for successful marketing strategies across multiple categories, markets, and performance channels.
This role will directly enable Refurbed’s expansion across categories, brands and countries by taking ownership of operational and analytical tasks.
You will work closely with Demand Planning, Category Managers, CRM, Performance Marketing (Search/Shopping, Paid Social, Affiliates), Product, and Commercial teams.
WHO YOU ARE
2–5 years experience in e-commerce, category management, marketing operations, performance marketing, or commercial strategy.
Strong analytical and data-handling skills; able to create clear insights from complex data.
Highly organized, reliable, and operationally strong.
Comfortable coordinating with multiple teams and managing parallel workstreams across categories, markets, and performance channels.
Proactive mindset with strong problem-solving skills.
Experience with consumer electronics / SDA is a plus.
Experience with promotions or marketplace operations preferred.
Bonus: performance marketing fundamentals (e.g., Search/Shopping, Paid Social, Affiliates)
Location & eligibility: This role is open to candidates based in Europe (including UK) only with a valid right to work.
Responsibilities
- You drive multi-category growth. You support prioritization and budget allocation across categories and markets, turning demand-side insights (search, click data, pricing signals) into clear, actionable growth opportunities and structured recommendations.
- You run promotions end-to-end. You execute voucher campaigns across markets, monitor performance and ROI, and continuously optimize based on supply relevance, cost efficiency, and commercial impact.
- You connect Marketing and Supply. You align teams by consolidating forecasts, stock, pricing, and partner inputs, ensuring everyone works off the same priorities and timelines while contributing clear insights to business reviews.
- You enable brands and partners. You maintain key KPIs, ensure data readiness for activation, and support smooth rollout of brand campaigns.
- You scale how we work. You build tools, dashboards, and documentation that enable teams to be more self-serve, while identifying automation opportunities to reduce manual effort.
- You support performance execution. You help translate category priorities into performance marketing channels (Search, Paid Social, Affiliates) and ensure campaigns are set up for success.
- WHY YOU WILL ENJOY WORKING WITH US:
- Our Culture and Values:
- Decisions should be made based on facts and not by hierarchy levels? We sure think so!
- We embrace giving and receiving feedback, testing and welcoming new ideas, as well as sharing our knowledge across the company.
- You fail sometimes? Well, so do we! We’re all just human, let’s learn from our mistakes to improve in the future!
- No matter who you love, where you’re from, who you pray to, whether you pee sitting down or standing up – we are a bunch of talented people who enjoy spending our time making a difference!
- Personal & Professional Development:
- You'll have access to a dedicated learning budget within your department to support your growth, whether it's courses, conferences, or other learning opportunities that matter to you.
- We partner with Likeminded, offering you private sessions with experts for your personal growth and mental health.
- We frequently host internal workshops, allowing our teams to further develop their skills in different areas and enhancing collaboration across departments.
- Flexibility:
- We care about a healthy work/life balance. We not only function and support a fully remote setting but also offer the possibility to work from our beautiful office in the vibrant heart of Vienna – we love dogs, so feel free to bring your furry little buddy too 😊
- We trust you to do the best job, so we don't care so much when you do it – you are able to self-organize.
- You will also be invited to take part in our office weeks, happening three times a year, where you will have the chance to work side by side with your colleagues and enjoy the team-building events and on-site workshops
- …and much more! See https://careers.refurbed.com/ for further insights!