People Associate
About this role
At Flipdish, we’re turning the tables in favour of independent restaurant and takeaway owners by providing them with the tools they need to make their lives easier. We offer a suite of powerful yet straightforward tech solutions along with real human support, helping our customers thrive on their own terms.
Everything we do is designed to make running a restaurant satisfyingly simple in a world that’s anything but.
About the role
We’re looking for a People Associate to join our People team. This is a hands-on role with exposure across the full employee life cycle, working closely with a small but mighty People team.
You will support day-to-day People operations while also getting involved in broader People initiatives, projects and improvements. This role is ideal for someone early in their People career who wants to make an impact across a growing scale-up, take on real responsibility, and loves variety
What you will be doing
Supporting the full employee life cycle from onboarding to offboarding
Managing People Operations tasks including contracts, documentation, system updates and employee records
Coordinating onboarding and induction for new hires
Supporting performance review cycles and career development processes
Assisting with employee relations queries and escalating where appropriate
Maintaining accuracy across People systems and reports
Supporting compliance and policy administration
Getting involved in wider People initiatives such as engagement, wellbeing, learning and development or process improvements
Working closely with managers and other teams to get things done efficiently
Requirements
- Early experience in a People, HR or People Operations role, or a strong interest in building a career in this area
- Excellent attention to detail and a high standard of accuracy
- Strong organisational skills and the ability to manage multiple tasks at once
- A proactive, hands-on approach with a focus on getting things done
- Comfortable working in a fast-paced, scaling environment
- Strong communication skills and a professional, people-first approach
- Discretion and the ability to handle confidential information appropriately
- What you will get
- Broad exposure across People Operations in a scaling SaaS environment
- Hands-on experience rather than narrow admin-only work
- Support, mentoring and a clear development pathway within the People function
- The opportunity to make an impact and help shape how we work as a company
- 🦄 About Flipdish
- We are Flipdish, an Irish unicorn valued at over $1bn, helping independent restaurants, takeaways and quick service brands compete and grow in a world transformed by technology. Our platform has evolved into a fully integrated, AI powered ecosystem that supports restaurants with online ordering, marketing, loyalty, point of sale, menu optimisation and operational automation.
- AI is at the heart of many of our newest innovations, including the Flipdish AI Phone Agent, which answers customer calls, takes orders and ensures no order is ever missed. From AI driven marketing to intelligent menu tools, we build technology that makes running a restaurant satisfyingly simple in a world that is anything but.
- But Flipdish is not just about technology. We are deeply connected to the industry we serve. Many of us have worked in restaurants, run franchises or grown food businesses ourselves. We understand the pressures operators face, and we support them with the same intensity and care we would want for our own businesses.
- 🫀Our culture
- At this point, you might expect the usual spiel about how great a place Flipdish is to work at and how great our work culture is (and it is!). But, this all depends on our employees. And that’s because we trust our employees to define what sort of an employer Flipdish is.
- Transparency is hugely important to us. We listen to one another. We collaborate. And we give everyone a way to grow their careers through a supportive environment.
- We’re a company that values diversity, inclusion, and wellbeing as standard. We believe in balance, not burnout. And all permanent employees qualify for our share scheme because we share our success.
- We certainly encourage flexibility where possible and combine this with beautiful offices in bustling cities like Dublin, London and Karachi. We’re focused on getting the most out of our time together, output and team energy is at the heart of our hub based philosophy - not an attendance ticking exercise!
- So, if you want to join a genuinely friendly team, take a look at our current openings and get in touch. And if you don’t see an opening just yet, do get in touch and register your interest with us anyway. We’ll be in touch as soon as something suitable opens up.
- 🙈Don’t be shy. Apply.
- We know that imposter syndrome can be a thing. Don’t let it be. We want enthusiastic people from all backgrounds. If you feel like you’re up for working with us, get in touch.
- We also understand some candidates might need assistance. That’s not a problem in the slightest. Just reach out to us, we’d love to hear from you.