External Campaign Leader

Company description:

"Founded in 1927, the Volvo Group is committed to driving prosperity and shaping the future landscape through sustainable transport, mobility, and infrastructure solutions. By offering trucks, buses, construction equipment, power solutions for marine and industrial applications, financing and services that increase our customers’ uptime and productivity. Our headquarters are in Gothenburg, Sweden. Volvo Group shares are listed on Nasdaq Stockholm."

Job description:

Are you interested in integrating technology, warranty management, and cost analysis?   Do you want to learn about Volvo Buses' quality work, and reach out to our dealers with quality solutions, then this might be the job role for you!

About Us – Meet Your New TeamVolvo Buses is a leading global brand in buses and coaches, operating in over 140 countries. Our mission is to shape the future of transport solutions, helping millions reach their destinations each day. When you join us, you'll be part of the Global Warranty Support Department within Product Development. Our team manages warranty systems and processes, warranty data analysis tools, quality campaigns, safety investigations, and supplier warranty recovery. With 10 experienced members, we focus on being fair to our customers while minimizing costs related to quality issues. Our roles are diverse, giving you plenty of opportunities to learn and grow.

How You Can Make an ImpactYour campaigns will provide effective solutions for dealers worldwide, helping them repair buses and get compensated for their work. You’ll handle requests from Quality Solution Leaders, calculate campaign expenses, and coordinate with other departments to make sure spare parts and repair instructions are ready for dealers. Before launching it on the market, you’ll present your campaigns to our committee for approval.

Who Are We Looking For?To manage campaigns, we’re looking for someone who understands quality problems, like calculating cost