About this role

SLSQ227R440

While candidates in the listed location(s) are preferred for this role, candidates in other locations across EMEA will be considered.

We are seeking a Senior Manager, EMEA Renewals to lead and scale our renewals business across the region. This role is responsible for driving predictable recurring revenue, maximizing retention, and building a high-performing renewals team that partners closely with Sales, Deal Strategy/Deal Desk, and Finance.

You will own the EMEA renewals strategy, execution, and forecasting, ensuring we deliver exceptional customer outcomes while protecting and growing Databricks’ recurring revenue base.

The impact you will have:

Leadership & Strategy

Build, lead, and develop a team of Renewals Managers across EMEA

Define and execute the regional renewals strategy aligned with global GTM priorities

Establish scalable processes, playbooks, and operational rigor for renewals

Drive a culture of accountability, customer-centricity, and operational excellence

Revenue Ownership

Own EMEA Renewals Bookings, Renewal Rate, On-Time Metrics, forecast accuracy, and renewal pipeline health

Identify risks early and implement mitigation strategies to reduce churn

Partner with Sales and Field Engineering to drive expansions and upsell opportunities at renewal

Lead executive-level renewal negotiations for strategic accounts where required

Cross-Functional Collaboration

Work closely with Sales on territory and account strategy and forecasting, Deal Desk / Deal Strategy & Pricing / Finance on pricing, terms, and approvals, and Strategy & Operations on forecasting, strategy and field communications and alignment

Influence and contribute to global renewals programs

Operational Excellence

Lead with an AI-first mindset

Drive accurate weekly/monthly forecasting and reporting for EMEA

Optimize renewal processes using data, automation, and tooling (SFDC, AI, Automation etc)

Monitor key KPIs and continuously improve performance across EMEA

Ensure compliance with contract terms and renewal policies

What we look for:

Extensive experience in SaaS/PaaS and/or Consumption Led businesses, with significant exposure to renewals, sales, or customer success

Priven track record of people management and experience leading regional or distributed teams

Proven track record of owning and exceeding renewal/retention targets

Strong experience in complex, enterprise deal cycles

Excellent forecasting and pipeline management skills

Ability to influence cross-functional stakeholders at all levels

Experience in data, AI, or cloud platforms

Familiarity with consumption-based or usage-based pricing models

Experience operating in EMEA markets (multi-country, multi-language environments)

Strong analytical mindset with comfort using data to drive decisions

Responsibilities