Building Operations Lead
ScottishPower HQ, Glasgow (hybrid)
Salary up to £65,500+ up to 15% bonus, private medical & other excellent benefits
Full-time, permanent position
Closing date – 13th of April 2026
Help us create a better future, quicker
The Building Operations Lead role acts as the first point of contact for FM governance, ensuring operational needs are met across Health, Safety and Compliance.
The Building Operations Lead will coordinate the activities in the regions working with the regional managers to ensure the overall delivery of Facilities Management (FM) in regard to compliance and performance is consistently applied across the estate. This role consolidates responsibility for monitoring compliance, tracking key performance indicators (KPIs), supporting budget management, and coordinating Health & Safety and Environmental actions and auditing.
The post holder will provide assurance reporting to leadership and drive continuous improvement in FM processes and standards through constant reviewing and refreshing of policies / processes aligned with statutory/legal requirement and business standard expectations.
What you'll be doing
Analyse, monitor and report on FM Compliance against KPIs across all operational areas to ensure adherence with both statutory/legislative requirements and business service expectations
Establish and maintain Building Operations internal audit program in support of wider SP Business external Audit program to ensure all Safety, Health, Environmental and Quality (SHEQ) requirements are being met
Develop and implement building operations procedures on H&S Management, SSoW monitoring and assurance programme for work activities in corporate buildings and as part of support to wider estate
Support Building Operations budget management, planning, and optimization for FM activities coordinating with RMs to ensure overall budgets are managed
Develop risk assessments, emergency procedures and ownership of SHE Actions where they impact UK FM delivery
Support RMs in developing risk assessments, emergency procedures and close out of any SHEQ Actions associated with their areas
Develop and implement business continuity plans and incident response strategies for FM operations across UK estate and act as SME in incident response for GSUK to ensure Business Continuity management is successfully implemented
Liaise with internal stakeholders and external agencies to support compliance and operational excellence
Maintain documentation and records for FM activities, audits, and compliance checks
Support RMs in resolving local FM contract performance issues
Drive continuous improvement initiatives in FM processes, standards, and service delivery