Senior Key Account Manager
About this role
At Too Good To Go, we have an ambitious mission: to inspire and empower everyone to fight food waste together.
More than 1/3 of all food produced in the world is wasted. And that has a huge impact on the health of our planet. 10% of greenhouse gas emissions come from food waste and loss.
Through our marketplace app, we connect businesses that have unsold, surplus food, with consumers who can buy and enjoy it at ⅓ of retail value. We are a certified B Corporation with a mission to empower everyone to take action against food waste. Alongside our marketplace app, we create educational tools, explore new business solutions, and influence legislation to help reduce food waste.
We’re looking for an experienced Senior Key Account Manager, with a passion for tackling food waste, to join our team based here in Copenhagen!
Your Mission
Our Key Account Team is responsible for the strategic management, performance optomisation, and scalable development of our most important partners in the Retail/ Grocery, Convenience and Out Of Home sectors.
As a Senior Key Account Manager, you will report directly to the Head of Key Accounts and act as the central, results-driven point of contact for our top key accounts in Denmark.
If you’re excited to join our team, available to start on May 1, 2026 have experience within this field and are motivated by meaningful work, we’d love to hear from you.
Responsibilities
- Account Management: You will proactively and professionally manage our largest Retail Grocery partners amongst others, ie: Salling Group, and be responsible for steering and increasing the number of saved “surprise bags” nationwide in collaboration with the headquarters of our partners. You will negotiate and manage commercial agreements, including pricing and annual terms. Conduct regular business reviews (QBRs), presenting impact metrics such as bags saved, total waste reduction, revenue growth etc.
- Account Growth: You will develop growth strategies for assigned partners and work to optimize and expand branch coverage and the overall offering. You will also hold responsibility for results, budgets, and revenue.
- Planning & Forecasting: You will create performance reports and analyze trends and improvement potential across accounts. You will also develop forecasts for internal planning.
- Project Planning: You will take responsibility for various projects within the Key Account Management area.
- Account Health: You will work closely with the KA team to identify improvement potential within the assigned key accounts and develop action plans with headquarters to optimize performance and offerings, celebrate successes, and help scale processes.
- Account Needs: You will work in a data-driven and systematic way to identify market and partner needs early, anticipate trends, and derive concrete initiatives to improve performance.
- Cross-Functional Working: You will represent your assigned key account partners internally and work closely with departments such as Marketing, PR and Product to ensure that shared growth opportunities are maximized. You will collaborate both nationally and internationally with colleagues to optimize processes and strategies.
- Embed the Movement. You will strengthen relationships while embedding the fight against food waste.
- Who We Are Looking For
- Proven experience: within Key Account Management within Retail Grocery/FMCG.
- Commercial acumen: Demonstrated experience with identifying and securing increased value creation with existing partners
- Negotiation skills: Experience in overseeing negotiations and creating and delivering high-impact pitches.
- Communication skills: A natural mentor, and a great storyteller with established presentation skills, no matter the stakeholder, from specialists to C-suite.
- Forecasting and business planning: demonstrated success across the full partner lifecycle, from planning through execution and performance optimisation.
- Data analytics: Ability to interpret and leverage diverse datasets to identify growth opportunities. Strong numerical acumen with experience in common sales tools, ideally Salesforce and Looker.
- Project management: Strong organisational skills and the ability to prioritise effectively to maximise impact.
- Stakeholder Management: Ability to build and maintain long-term relationships with partners by understanding their needs and providing suitable solutions.
- A “can-do” mentality: Proactive attitude & openness to new challenges, underpinned by a natural focus on finding practical solutions.
- Internal collaboration: You work closely with other departments, such as our marketing team to develop unique value propositions.
- You communicate fluently in Danish and English.
- Strong alignment with our mission, with a genuine passion for sustainability and a desire to create meaningful positive impact.