Senior Technology Service Lead

Job ID: 3788

Welcome to Group Technology, where we pride ourselves on engineering solutions and direct Nordea’s transformation by providing a holistic technological view and structured understanding of the bank, and its surrounding environment to enable the Customer Vision and the Business Strategy. We are looking for a full-time Senior Technology Service Lead to join our CDW Tech Application Management Team within Service Domain Common Data Warehouse to fully undertake responsibility for an application portfolio from maintenance and operations perspective.

Nordea is a place where traditions meet tomorrow. We're not just a bank, we're a tech employer on a mission to evolve finance securely and responsibly. Together, we impact millions of people’s daily lives by ensuring they can access our solutions anytime, anywhere, while safeguarding their personal data and wealth. Join us in making an impact on the banking industry.

About our team

Meet the CDW Tech Application Management team. Our role is to manage Common Data Warehouse as a trusted partner to our stakeholders.

Main responsibilities in this role:

Drive application lifecycle management, application portfolio rationalization, application capacity, configuration and performance management

Ensure running of the application portfolio according to agreed budgets, KPIs and service level agreements including management of managed services contracts

Initiate and drive cost optimization of technology total cost of ownership for own application portfolio

Ensure needed improvements are prioritized in the DevOps backlogs

Ensure continuous alignment with Technology Organization strategy (workforce, partnerships, standards) as well as with common frameworks and standards

Independently drive mitigating actions for all technical risks, compliance and audit matters within own application portfolio

Who you are

This is the right role for you if you understand how technology can make a meaningful impact, love solving challenges h