After Sales Order & Tender manager

The opportunity

After Sales Order & Tender manager your work focuses on face-to-face and/or remote deliveries to new or existing customers around the world. You assess customer needs and suggest appropriate products, services, and solutions. In this position you also provide customer service and support in the form of information on products, price and resolutions related to issues related to billing, shipping, delivery, complaints, etc.

You are the contact person towards our After Sales teams around the world and, on their request, calculate tenders, deliver orders and together with engineers from GI-Vales validate and present system solutions in line with the request and present the offer/tender to our customers. To do the above, contact with SCM and other stakeholders is needed.

“With a strong team spirit within the GI-valves family Sales and Order department create close collaboration with our customers and stakeholders. We focus on ensuring the customer's needs, building sustainable relationships and finding technical solutions that truly make a difference for the customers” - Martina Dufström, Global Manager for Sales & Order

How you’ll make an impact

Prepare and deliver commercial and technical tenders to the right cost, delivery time, risks and scope.

Prepare and deliver orders to our customers at the right cost, in time and to high quality.

Lead a team of engineers and in collaboration with them ensure that the correct design is tendered.

Work closely and communicate with product management, supply chain and production functions.

Structure and drive communication for your tenders towards our After Sales market.

Continuously work on and further improving our calculations, processes, and quality assurance.

Your background

You feel comfortable working with commercial and technical tenders, and you enjoy shaping proposals where cost, timelines, risks and scope are well‑balanced and clearly communicated.

You bring experience in managing customer orders and ta