Account Manager

About hyperexponential (hx) At hyperexponential, we're building the AI-powered platform that enables the world's most critical decisions in a $7 trillion industry - which risks to take, and how to price them. These are the decisions that shape real-world outcomes: whether rockets successfully launch into space, autonomous vehicles make it to market, or communities recover after major storms. Until now, insurance has been making billion-dollar decisions using outdated tools. We're changing that. Our platform brings together data, AI, and human expertise to give insurers the fastest path from submission to decision - helping them move faster, act smarter, and take on more risk with confidence. Backed by a16z, Highland Europe, and Battery Ventures, we're scaling globally - already trusted by nearly 50 of the world's largest insurers, with zero churn and billions in premiums flowing through hx. What began as a single product in one market has rapidly evolved into a multi-product, multi-territory platform powering every stage of pricing and underwriting. AI is at the core of what we do - from building the world's first domain-specific AI peer programmer for insurance (think GitHub Copilot with a PhD in actuarial science) to shaping agentic workflows that reinvent how this industry operates. What makes hx different is the people who build it. Here, impact isn't tied to title or tenure; it's defined by the challenges you take on and the discipline you bring. Surrounded by peers who stretch you, you'll do the best, hardest work of your life in a company engineered to endure. If that sounds like you, join us in building what comes next. About the Sales team Sales at hx is driving exceptional growth in one of the world’s most complex industries, partnering with globally recognised insurers including Aviva, Markel, Munich Re, Beazley, and others across EMEA and the US. This is where AI, SaaS, and specialty insurance converge, and where we help leading insurers transform how they underwrite and price risk. Our International Sales team works across a diverse portfolio of insurers and intermediaries throughout EMEA. This includes large regional carriers, growing multi-geo insurers, MGAs, brokers, and commercial P&C players. While these accounts may not always be global “whales”, they are strategically important, fast-moving, and often undergoing significant transformation. This is not high-volume transactional selling. The people who thrive here combine structure with adaptability. They know how to navigate different market maturities, build credibility quickly, and tailor their approach to varied stakeholders across underwriting, actuarial, operations, and technology. They balance new logo acquisition with thoughtful territory development, helping international insurers adopt and scale AI-powered decision-making. What you’ll be doing Own the renewal process across a portfolio of hx customers, ensuring contracts are successfully renewed and relationships continue to strengthen. Identify and drive upsell and cross-sell opportunities, expanding how customers use the hx platform across new teams, lines of business, or products. Partner closely with Account Executives and Customer Success Managers to coordinate commercial conversations and ensure customers are positioned for long-term success. Maintain strong relationships with underwriting, actuarial, operations, and technology stakeholders within customer organisations. Manage the commercial lifecycle of accounts including forecasting, deal execution, and contract negotiations. Build a deep understanding of customer priorities and industry trends to position hx as a long-term strategic partner. What you’ll need to have done Managed or expanded existing customer accounts in a B2B SaaS, technology, or enterprise software environment. Demonstrated success driving renewals, expansions, or commercial growth within an existing customer base. Worked with multiple stakeholders across business and technical teams to progress deals and strengthen relationships. Applied structured sales approaches to manage complex commercial conversations and deal cycles. Used CRM tools such as Salesforce to manage pipeline, track renewals, and maintain accurate forecasts. Collaborated effectively with cross-functional teams such as sales, customer success, product, or delivery. You’re unlikely to thrive here if You prefer highly transactional sales cycles rather than building long-term customer relationships. You are uncomfortable owning commercial conversations with senior stakeholders across multiple functions. You prefer narrowly defined responsibilities rather than operating across renewals, expansions, and strategic account growth. If reading our Culture Document leaves you feeling neutral rather than energised, hx may not be the place where you'll do your best work. We're building something that asks for commitment and conviction, and we want you to feel excited by the opportunity to grow wit