About this role
We're looking for an experienced Change & Transformation Consultant to join our growing capability. You'll work at the heart of multidisciplinary teams to design and deliver sustainable organisational change that enables our clients to adapt, transform, and thrive in an evolving digital landscape. Change & Transformation Consultants at V1 guide organisations through the full change lifecycle—from understanding the current state, co-creating desired outcomes with clients, through to delivering and embedding lasting transformation. You'll work across a range of transformation initiatives including implementing new ways of working (such as agile, product management, or DevOps), managing AI adoption and governance, supporting the introduction of new digital services, and helping organisations build resilience and adaptability. You'll collaborate closely with product managers, service designers, user researchers, business analysts, technical leads, and senior stakeholders. Your role is to ensure that change isn't just designed but successfully adopted—building capability, addressing resistance, and creating the conditions for transformation to stick. We're particularly interested in people who: Change Management Expertise: Have proven experience applying established change management methodologies such as ADKAR, PROSCI, Kotter's 8-Step Process, or Lean Change Management Can assess organisational readiness for change, identify risks and barriers, and design tailored change strategies Are skilled at stakeholder mapping and engagement—identifying change champions, resistors, and influencers across all levels of an organisation Can design and deliver change communications, training plans, and adoption strategies that resonate with different audiences Understand how to measure change success through adoption metrics, behaviour change indicators, and cultural assessment Have experience creating change impact assessments and transition plans Can coach leaders and teams through transformation, building internal change capability Understanding the Current State: Are skilled at rapidly assessing and mapping organisations—understanding structures, cultures, processes, and ways of working Can facilitate discovery sessions to uncover pain points, blockers, and opportunities for transformation Use diagnostic tools and frameworks to assess organisational maturity and capability gaps Can synthesise complex information from multiple sources to create a clear picture of the current state Are comfortable conducting stakeholder interviews, workshops, and observations to build understanding Co-creating Outcomes: Can facilitate collaborative workshops that bring together diverse stakeholders to define transformation goals and success criteria Are skilled at translating strategic ambitions into actionable change initiatives Can help clients articulate the "why" of change in ways that motivate and inspire Use co-design approaches to build ownership and buy-in for transformation Can balance client aspirations with practical constraints and organisational reality Delivering Transformation: Have hands-on experience delivering change programmes from initiation through to embedding Can design and implement change interventions—from capability building and process redesign to cultural change initiatives Are comfortable working in ambiguity and helping teams find direction through complex transformations Can plan and facilitate workshops that drive progress and decision-making Know when to adapt change approaches based on feedback and emerging insights Are skilled at navigating difficult conversations and resistance, helping teams find common ground Transformation Domains: Have experience supporting organisations to adopt new ways of working such as agile delivery, product management, or DevOps practices Understand the organisational implications of digital transformation and can help organisations prepare for and adapt to new technologies Have worked on AI implementation programmes—including governance, policy adoption, capability building, and ethical considerations Can assess how new products or services impact organisational structures, roles, and ways of working Have knowledge of organisational resilience and can help organisations become more adaptive and future-ready Are familiar with progressive organisational models (such as sociocracy, self-management, or network-based structures) and when to apply them Systems Thinking and Service Awareness: Think beyond immediate problems to understand interconnections and system-wide impacts Have a working understanding of service design principles and can collaborate effectively with service designers Can visualise complex systems and change journeys thr