Site Reliability Engineering Manager (CloudOps)
About this role
We are looking for a driven and experienced Site Reliability Engineering Manager to join our innovative Tech Team. You will lead and empower a team of SREs, partnering closely with Engineering, Product, and Security to ensure our platforms are resilient, scalable, and secure. You will play a key role in shaping reliability strategy, improving system performance, and embedding best practices in observability, incident management, and automation to support the delivery of high-impact solutions in the fight against financial crime.
As a Site Reliability Engineering (SRE) Manager, you will
Take ownership of your team, being responsible for current team members’ growth and development, plus hiring and onboarding new team members
Create a positive environment where your team members thrive to deliver the best outcomes and innovations
Be a role model for your team, mentoring and coaching them, whilst having a learning mindset yourself, being open to new ideas and technologies
Within the context of our broader technology vision, set the direction for your team and take accountability for tech decisions
Use your specific experience working with cloud systems to input into technical decision-making
Work with other stakeholders across engineering to ensure the systems and services your team provides meet the needs of your internal customers
Collaborate, both within your team and across the tribe to ensure your team’s implementation meets industry standards
The role reports to the Director of Infrastructure. You’ll be managing a team of Cloud / Infra Engineers focused on the provision and support of our Cloud and Kubernetes ecosystem underpinning all products and systems across the organisation. The kubernetes clusters run on AWS and GCP, with utilities provided by a common stack of open source technologies. In addition a CloudFlare edge layer provides additional compute and functionality at the edge. As the technology stack underpins all other engineering work, a collaborative mindset is a must.
Our tech stack:
ComplyAdvantage is fully cloud-based, with a modern kubernetes-focused tech stack. All compute workloads run in Kubernetes, with clusters in multiple regions to support the needs of our global client base. Our production services are multi-cloud by design and are currently hosted in AWS and GCP.
We make heavy use of Terraform and Helm to define our infrastructure and services, and lean heavily on GitOps paradigms - production and non-production environments are defined in git and changes to these environments (both cloud infrastructure and Kubernetes applications) are managed via git.
ArgoCD is our tool of choice for controlling our deployments, and paired with our istio mesh, allows us for advanced deployment patterns used by our development teams such a progressive rollouts. Our observability stack consists of Grafana Cloud, along with some on-prem Mimir, amongst others. We focus on Open Telemetry for application metrics, with SLO and metric driven alerting at all levels, from Cloud infra through to application performance.
Across the wider Technology team, teams build and release containerised applications to support the wide array of activities that our teams are engaged in - from developing low latency client-facing APIs, to machine learning models and data processing pipelines.
Responsibilities
- Take ownership of your team, being responsible for current team members’ growth and development, plus hiring and onboarding new team members
- Create a positive environment where your team members thrive to deliver the best outcomes and innovations
- Be a role model for your team, mentoring and coaching them, whilst having a learning mindset yourself, being open to new ideas and technologies
- Within the context of our broader technology vision, set the direction for your team and take accountability for tech decisions
- Use your specific experience working with cloud systems to input into technical decision-making
- Work with other stakeholders across engineering to ensure the systems and services your team provides meet the needs of your internal customers
- Collaborate, both within your team and across the tribe to ensure your team’s implementation meets industry standards
- Have experience of managing and growing high performing engineering teams
- Have experience with Kubernetes and Terraform
- Have experience hosting microservices-based architectures
- Have experience of working with cloud native architectures (AWS and GCP are preferred)
Requirements
- Have good communication and writing skills including experience writing technical documentation
- Experience of working in a start-up/ scale-up environment
- Have experience managing observability platforms, whether self-hosted or third party - eg Grafana stack, Datadog, NewRelic
- Have experience managing pipeline tools, whether self-hosted or third party - eg CircleCI, ArgoCD, Harness, etc
- Equity as we want you to have a part of what we are building
- Private medical insurance designed to keep you ensuring peace of mind while you excel in your career
- Unlimited Time Off Policy- A work-life balance and focus on our well-being are critical to keeping us performing at our best
- We embrace a hybrid approach that requires employees to be in the office for two days a week. We strongly believe that this approach fosters collaboration and enables the building of meaningful relationships
- You will also get a new starter budget to kit out your home office
- Opportunity to work on innovative projects with smart-minded people keen to share their knowledge and continuously improve
- Annual learning budget (prorated based on start date) to drive your performance and career development
About ComplyAdvantage
As an Site Reliability Engineering (SRE) Manager, you will Have experience of managing and growing high performing engineering teams Have experience with Kubernetes and Terraform Have experience hosting microservices-based architectures Have experience of working with cloud native architectures (AWS and GCP are preferred) Have good communication and writing skills including experience writing technical documentation Nice to haves: Experience of working in a start-up/ scale-up environment Have experience managing observability platforms, whether self-hosted or third party - eg Grafana stack, Datadog, NewRelic Have experience managing pipeline tools, whether self-hosted or third party - eg CircleCI, ArgoCD, Harness, etc Our mission is to empower every business to eliminate financial crime. By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at complyadvantage.com.