Senior Product Manager

About this role

Requirements

• This role is for you if you’re a seasoned product professional with a deep understanding of user-first product development, a hypothesis and data-driven mindset, and a passion for iterative discovery and delivery.
• You have 5-7 years of experience in product management, with hands-on involvement throughout the full product development lifecycle, particularly in iterative product discovery and delivery.
• You are both strategic and execution-focused, with a proven ability to drive product improvements and deliver measurable results.
• You enjoy hands-on product management and are excited to contribute to a team that’s scaling, bringing your expertise to build great products.
• You naturally spot opportunities for improvement in processes, tools, or team workflows and can drive impactful changes with agility.
• You’re comfortable navigating ambiguity and can break down greenfield areas into clear steps, milestones, and actionable plans while remaining flexible to adapt as needed.
• You are an excellent communicator, able to tailor your messaging to resonate across all levels, including senior leadership, and you are a compelling storyteller in both written and spoken English.
• You are outcome-driven, focused on creating value for both users and the business, and can confidently pivot strategies to maintain alignment with goals.
• You are passionate about delivering exceptional user experiences, paying close attention to UX details and ensuring end-to-end solutions meet diverse consumer needs.
• You can define and track key metrics, combining qualitative and quantitative data to guide decisions and prioritize effectively.
• You excel in product discovery, confidently driving validation and iteration within both the problem and solution space.
• You are adept at simplifying complexity, finding innovative solutions to challenging problems and cutting through ambiguity with ease.
• Ideally, you have experience working on platform or foundational products, and you understand how to scale products across teams and organizations.
• Bonus: You have experience in startups, scale-ups, global products, or FinTech.
• Bonus: You bring technical experience or education that enables you to collaborate effectively with engineering teams.
• WHAT YOU’LL GET IN RETURN:
• 25 days of paid leave per year
• Additional 3 days of paid leave for volunteering or L&D
• We invest in your development with a EUR 1,000 professional L&D budget per year and ability to access thousands of resources through Learnerbly platform
• Share options
• Extended Parental Leave
• Mental health support through Plumm
• A one-off home office budget
• Work and travel globally - up to 90 days per country outside of your home country
• Team socials
• Sabbatical Leave
• Option to take your work device as your own (eligibility applies)
• TIDEAN WAYS OF WORKING:
• At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams.
• While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

About Tide

At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting. Tide is transforming the small business banking market with over 1.8 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to serve our mission: to help SMEs save both time (and money) so they can get back to doing what they love. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 1.8 million members: 800,000 UK and 1,000,000 in India and growing rapidly Over $300 million raised in funding Over 2,500 Tideans globally - we’re diversity champions! We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, and in Berlin, Paris and Luxembourg. ABOUT THE TEAM You will be joining our Member Engagement Marketing (MEM) team and into a value stream called Member Experience. The teams within Member Experience are focused on enabling and evolving our global platform's end-to-end user experiences to drive greater value, coherence and differentiation. ABOUT THE ROLE As a Senior Product Manager in Member Experience, you will: Own a key product domain from conception to implementation and beyond. Drive the strategy, vision, and roadmap for your area through effective prioritisation and deep expertise, while collaborating closely with the Head of Product and leadership team. Contribute to the development of new customer-facing and internal platform products. Work on initiatives ranging from greenfield projects to refining existing solutions to achieve user value, strategic goals, and measurable business impact. Design solutions with a global mindset, considering the needs of an international user base (e.g. the UK, India, France Germany) across both mobile and web platforms. Collaborate with the foundational platform team to improve overall user and product experiences, ensuring alignment with organisational goals and priorities. Act as a cross-functional contributor: partner with Design, Engineering, Data Analysts, Product Marketing, and other product teams to deliver exceptional outcomes. Drive product discovery efforts, working with Engineering and Design to identify opportunities, test concepts, and operationalise prototypes using both qualitative and quantitative insights. Act as a strong advocate for your product area by effectively communicating strategy and updates to teams and stakeholders across the business. Evangelise the voice of the customer to inspire teams and align stakeholders with the product vision, ensuring customer needs are at the core of decision-making. Provide mentorship and guidance to junior product managers or team members, contributing to their growth and development as the team scales. Champion agile practices and contributing to improvements in product development processes and team collaboration.