Senior HR Professional - HR Generalist
About this role
The Impact You'll Make
Imagine being the person who keeps our HR engine running smoothly - where your expertise helps employees feel supported and managers feel equipped. In this role, you become the trusted anchor behind our HR operations across Finland.
As our Senior HR Professional - HR Generalist, you turn complex processes into simple, reliable solutions. You make our HR systems work for people, ensuring clarity, accuracy and a great experience throughout the entire employee lifecycle.
By joining our HR Services EMEA team, you connect local needs with regional excellence and help deliver consistent, high quality HR support across all Finnish locations. You will work from one of our offices in Vaasa or Lappeenranta, with occasional visits to our production sites.
What You'll Be Doing
Own the employee lifecycle by managing contracts, work permits, relocations, onboarding and offboarding, ensuring smooth and timely experiences for all employees.
Provide employee support as the first point of contact in ServiceNow, offering clear guidance to salaried employees and hands‑on support to production colleagues via phone and on‑site hours.
Master and maintain HR systems as key user for ServiceNow and SuccessFactors, resolving issues with IT to ensure operational functionality and ensuring reliable time and attendance processes.
Ensure data integrity by running reports, completing mass uploads for everything from holiday pay and service awards to monthly flex-time balances, ensuring accuracy across all systems.
Improve processes and collaboration by harmonizing workflows, connecting the dots across the HR organization and supporting local rollout of global standards.
Requirements
- Experience from an operational HR role where you have managed core HR processes with accuracy and ownership.
- Practical experience with Time & Attendance and/or HR request management systems such as ServiceNow or SuccessFactors Time.
- Solid HR administration skills, including co